Plumbing Service Technician

Norse Home Solutions; Minnesota; On-site; USD 42,000 - 65,000; Full time

Job summary

Norse Home Solutions is seeking a Plumbing Service Technician to respond to service calls, diagnose issues, and perform repairs on residential and commercial properties, ensuring reliability and water efficiency.

You will document work, communicate repairs clearly to customers, and uphold safety standards, codes, and best practices. Emergency service may be required based on demand. Strong mechanical aptitude and teamwork are valued.

Qualifications

• Residential and commercial plumbing experience preferred.
• Knowledge of plumbing systems, safety procedures, and codes.
• Ability to diagnose, repair, and maintain plumbing fixtures.

Responsibilities

• Diagnose plumbing problems in water supply, drainage, and fixtures.
• Repair leaks, clogs, and broken pipes safely.
• Install plumbing fixtures and water heaters.
• Document work performed, parts used, and service details.
• Communicate clearly with customers about repairs and maintenance.

Skills

Plumbing diagnostics

Leak detection

Drain cleaning

Pipe fitting

Code compliance

Customer service

Troubleshooting

Job description

The Plumbing Service Technician is responsible for responding to service calls, diagnosing plumbing issues, performing repairs, and maintaining plumbing systems in residential and commercial properties. This role ensures system reliability, water efficiency, and customer satisfaction while adhering to local codes and safety standards.

Technicians handle a wide range of tasks including leak detection, pipe replacement, drain cleaning, fixture installation, and water heater service. They are expected to document all work accurately, provide clear communication to customers about required repairs, and deliver exceptional customer service. Emergency service may occasionally be required depending on service demand.

Successful candidates demonstrate strong mechanical aptitude, troubleshooting skills, and professionalism. They must be knowledgeable in plumbing systems, tools, and safety procedures. Experience in both residential and commercial plumbing environments is highly valued, as is the ability to work independently or as part of a team.

What you’ll be doing

· Diagnosing plumbing problems in water supply, drainage, and fixtures
· Repairing leaks, clogs, and broken pipes effectively and safely
· Performing preventive maintenance on plumbing systems to prevent failures
· Installing plumbing fixtures and water heaters according to specifications
· Communicating clearly with customers regarding repairs and maintenance

Key Responsibilities

· Ensure all plumbing repairs meet local codes and regulations
· Document work completed, parts used, and service details accurately
· Maintain plumbing tools, equipment, and service vehicles in good condition
· Follow all company safety procedures and best practices consistently
· Provide professional and courteous service to ensure customer satisfaction

Skills:

Plumbing diagnostics, leak detection, drain cleaning, pipe fitting, code compliance, customer service, troubleshooting