Plumbing Service Technician

Black Diamond Experts; Tucson (AZ); On-site; USD 52,000 - 82,000; Full time

Benefits offered by this job

Weekly pay

401(k) retirement with company match

Holiday pay, vacation pay, & paid time

Company events

Job summary

StrongBuilt Plumbing & Air (AZ) is seeking a Plumbing Service Technician to diagnose and repair plumbing issues, including leaks, clogs, fixture replacements, pipe repairs, and water heater installations.

The role requires 3+ years of plumbing service experience, a valid journeyman license or equivalent, and strong communication skills to educate customers on maintenance and options. Travel up to 25% and field-based work across residential/commercial sites.

Qualifications

• High school diploma or equivalent required.
• 3+ years of plumbing service experience preferred.
• Journeyman license or state certification preferred; driver license required.

Responsibilities

• Diagnose and repair plumbing issues, including leaks, clogs, fixture replacements, pipe repairs, and water heater installations.
• Perform inspections and preventive maintenance, test water pressure and system performance.
• Document work performed, materials used and recommendations; ensure compliance with codes and regulations.
• Provide clear communication to customers about diagnoses, repairs, and options; educate on maintenance.
• Collect payments and maintain truck inventory; collaborate with dispatch and managers.
• Mentor apprentices and technicians; keep tools and vehicle in safe, clean condition.

Skills

Customer service

Communication

Independent work

Time management

Problem solving

Education

High school diploma or equivalent

Plumbing trade school or technical training

Journeyman plumbing license or state-required certification

Tools

ServiceTitan

Job description

Plumbing Service Technician# Plumbing Service TechnicianStrongBuilt Plumbing & Air (AZ) - TUCSON, AZ 85714## OverviewPosition TypeFull TimeTravel PercentageUp to 25%## DescriptionSTRONGBUILT PLUMBING & AIR (AZ)Strongbuilt is a residential service company specializing in Electric, Plumbing, Heating & Air and has been in business since 2015. Strongbuilt has set a higher standard for contractors and grown rapidly. As a veteran-owned company, Strongbuilt owners and managers train our staff to act and behave with the respect and principles we followed during our active-duty tenure. We provide a great environment and culture focused on growth, development, and retention. We continue to grow every year!Position Summary As a Plumbing Service Technician, you'll diagnose and repair plumbing issues like leaks, clogs, and faulty fixtures, working independently to get the job done right while giving customers clear, honest information about their home. This position suits someone with real experience who's ready to work on their own and mentor others coming up in the trade.Key Responsibilities • Diagnose and repair plumbing issues, including leaks, clogs, fixture replacements, pipe repairs, and water heater installations • Perform inspections and preventive maintenance, testing water pressure, drainage, and system performance • Document work performed, materials used, and recommendations, and ensure all work complies with plumbing codes, OSHA regulations, and company standards • Provide clear, professional communication to customers about diagnoses, repairs, and options, educating them on preventive maintenance and upgrade opportunities • Collect payments and maintain your truck inventory • Collaborate with dispatch, service managers, and team members, supporting the training and mentoring of apprentices and technicians • Maintain your tools, equipment, and vehicle in safe, clean, working conditionWe Offer • Weekly pay with incentives and bonuses • 401(k) retirement with company match • Holiday pay, vacation pay, & paid time off • Company events & partie## QualificationsRequirements Education • High school diploma or equivalent required • Plumbing trade school or technical training preferredExperience • 3+ years of plumbing service experience preferred • Journeyman plumbing license or state-required certification strongly preferred (may vary by location) • Strong technical knowledge of plumbing systems, diagnostics, and repair practicesLicenses/Certifications • Valid driver's license with clean driving record requiredKnowledge, Skills, and Abilities • Excellent communication and customer service skills • Ability to work independently, manage time effectively, and complete jobs efficiently • Proficiency with ServiceTitan or similar service management software preferredPhysical Demands and Conditions • Lifting up to 75 lbs, bending, kneeling, crawling, climbing ladders, and standing for extendedperiods • Work performed indoors and outdoors, including confined spaces or adverse conditionsWork Environment/Travel • Field-based role with daily travel to residential and commercial customer sites • May require evenings, weekends, or overtime depending on customer demand Ability to pass background check and drug screening