Plumbing Service Technician

StrongBuilt Plumbing & Air; Tucson (AZ); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Bonuses

401(k) match

Paid time off

Company events

Job summary

StrongBuilt Plumbing & Air is seeking an experienced Plumbing Service Technician in Tucson, AZ. The role involves diagnosing and repairing leaks, clogs, and fixtures, while working independently to complete jobs safely and efficiently.

You will educate customers on preventive maintenance and upgrade opportunities, document work and materials, and assist with mentoring apprentices. A strong focus on communication and professionalism is essential.

Qualifications

• Excellent communication and customer service skills.
• Ability to work independently, manage time effectively, and complete jobs efficiently.
• Journeyman license or state certification strongly preferred.

Responsibilities

• Diagnose and repair plumbing issues, including leaks and clogs.
• Perform inspections and preventive maintenance.
• Document work performed and materials used, and ensure code compliance.
• Provide clear, professional communication to customers about diagnoses and options.
• Collaborate with dispatch and mentors for apprentices and technicians.

Skills

Customer service

Independent work

Time management

Education

High school diploma or equivalent

Tools

ServiceTitan

Job description

STRONGBUILT PLUMBING & AIR (AZ)Strongbuilt is a residential service company specializing in Electric, Plumbing, Heating & Air and has been in business since 2015. Strongbuilt has set a higher standard for contractors and grown rapidly. As a veteran-owned company, Strongbuilt owners and managers train our staff to act and behave with the respect and principles we followed during our active-duty tenure. We provide a great environment and culture focused on growth, development, and retention. We continue to grow every year!Position SummaryAs a Plumbing Service Technician, you'll diagnose and repair plumbing issues like leaks, clogs, and faulty fixtures, working independently to get the job done right while giving customers clear, honest information about their home. This position suits someone with real experience who's ready to work on their own and mentor others coming up in the trade.Key Responsibilities• Diagnose and repair plumbing issues, including leaks, clogs, fixture replacements, pipe repairs, and water heater installations• Perform inspections and preventive maintenance, testing water pressure, drainage, and system performance• Document work performed, materials used, and recommendations, and ensure all work complies with plumbing codes, OSHA regulations, and company standards• Provide clear, professional communication to customers about diagnoses, repairs, and options, educating them on preventive maintenance and upgrade opportunities• Collect payments and maintain your truck inventory• Collaborate with dispatch, service managers, and team members, supporting the training and mentoring of apprentices and technicians• Maintain your tools, equipment, and vehicle in safe, clean, working conditionWe Offer• Weekly pay with incentives and bonuses• 401(k) retirement with company match• Holiday pay, vacation pay, & paid time off• Company events & partieRequirementsEducation• High school diploma or equivalent required• Plumbing trade school or technical training preferredExperience• 3+ years of plumbing service experience preferred• Journeyman plumbing license or state-required certification strongly preferred (may vary by location)• Strong technical knowledge of plumbing systems, diagnostics, and repair practicesLicenses/Certifications• Valid driver's license with clean driving record requiredKnowledge, Skills, and Abilities• Excellent communication and customer service skills• Ability to work independently, manage time effectively, and complete jobs efficiently• Proficiency with ServiceTitan or similar service management software preferredPhysical Demands and Conditions• Lifting up to 75 lbs, bending, kneeling, crawling, climbing ladders, and standing for extendedperiods• Work performed indoors and outdoors, including confined spaces or adverse conditionsWork Environment/Travel• Field-based role with daily travel to residential and commercial customer sites• May require evenings, weekends, or overtime depending on customer demandAbility to pass background check and drug screening