Plumbing Service Technician

CallJakes; Indiana; On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Performance-based earnings

Steady service calls

Ongoing training & development

Career growth opportunities

Team-oriented culture

Job summary

Jake's Heating, Air & Plumbing in Knightstown, IN is seeking an experienced Residential Service Plumber. The role emphasizes diagnosing problems, owning calls, and delivering complete plumbing solutions—from repairs to installations—with accountability and strong customer interaction.

Ideal candidates have residential plumbing service experience, a customer-focused mindset, and a willingness to grow with a team that values quality workmanship.

Qualifications

• Residential plumbing service experience required.
• Plumbing license preferred, but not required.
• Strong diagnostic, troubleshooting, and repair skills.
• Confidence communicating with homeowners and presenting repair or replacement options.
• A competitive, goal-driven mindset with a commitment to quality workmanship.
• Someone who takes initiative, works independently within their qualifications, and takes ownership of their results.
• Strong customer service skills, a positive attitude, and a solid work ethic.
• Valid driver's license with an acceptable driving record.
• Ability to successfully complete a background check and drug screening.

Responsibilities

• Diagnose residential plumbing issues, identify root causes, and recommend effective solutions.
• Manage service appointments, stay productive, and deliver quality work from start to finish.
• Perform plumbing repairs, replacements, and installations involving water heaters, fixtures, toilets, faucets, water lines, and more.
• Recognize when replacement or upgrades are more cost-effective than repairs.
• Explain findings, present options, and help homeowners make confident decisions.
• Solve problems on the fly and keep jobs moving.
• Document service calls, estimates, materials, and completed work in the CRM.
• Collaborate with dispatch, installation, and leadership to deliver a great customer experience.

Skills

Residential plumbing experience

Diagnostic & repair skills

Customer communication

Independent work

Job description

Description

Residential Service Plumber

Jake's Heating, Air & Plumbing | Knightstown, IN | Full-Time

Pay: $20.00–$40.00 per hour, based on experience and qualifications

Know Plumbing? Know How to Solve Problems? Let's Talk.

Jake's Heating, Air & Plumbing is growing, and we're looking for an experienced Residential Service Plumber who knows their craft, thinks on their feet, and knows how to turn problems into solutions.

We're not looking for someone who just fixes a leak and moves on. We want someone who takes ownership, builds trust with homeowners, recognizes opportunities, and delivers results.

If you're confident in your skills, motivated to succeed, and don't settle for average, we want to talk to you.

What You'll Be Doing

• Diagnose Like a Pro: Troubleshoot residential plumbing issues, identify the root cause, and recommend effective solutions.
• Own Your Calls: Manage service appointments, stay productive, and deliver quality work from start to finish.
• Fix It Right: Perform plumbing repairs, replacements, and installations involving water heaters, fixtures, toilets, faucets, water lines, and more.
• Spot the Opportunity: Recognize when replacement or upgrades make more sense than another repair.
• Build Trust, Deliver Results: Explain findings, present options, and help homeowners make confident decisions.
• Think on Your Feet: Solve problems, overcome challenges, and keep jobs moving.
• Stay Accountable: Document service calls, estimates, materials, and completed work accurately in our CRM.
• Work as a Team: Partner with dispatch, installation, and leadership to deliver a great customer experience.

What We're Looking For

• Residential plumbing service experience required.
• Plumbing license preferred, but not required.
• Strong diagnostic, troubleshooting, and repair skills.
• Confidence communicating with homeowners and presenting repair or replacement options.
• A competitive, goal-driven mindset with a commitment to quality workmanship.
• Someone who takes initiative, works independently within their qualifications, and takes ownership of their results.
• Strong customer service skills, a positive attitude, and a solid work ethic.
• Valid driver's license with an acceptable driving record.
• Ability to successfully complete a background check and drug screening.

Bottom line? We want someone who doesn't just fix the problem. They find the right solution, take ownership, and get the job done right.

What's In It for You?

• $20.00–$40.00 Per Hour – Competitive pay based on experience, skills, and qualifications.
• Performance-Based Earning Opportunities – Additional opportunities to earn based on results.
• Steady Service Calls – Consistent opportunities to put your skills to work.
• Ongoing Training & Development – Keep sharpening your skills and growing professionally.
• Career Growth Opportunities – Build your future with a growing plumbing department.
• A Team That Wants to Win – Work alongside people who take pride in their performance and support each other's success.

Why Jake's?

Since 2006, Jake's Heating, Air & Plumbing has built its reputation on quality workmanship, dependable service, and taking care of homeowners.

We're focused on growth, accountability, and building a team of skilled professionals who take pride in their work.

We want people who bring energy, confidence, and determination to every call. People who recognize opportunities, find solutions, and understand that great service and strong performance go hand in hand.

We don't just fix plumbing problems. We find solutions, build trust, and get results.

Ready to Make Your Move?

If you're an experienced Residential Service Plumber who knows how to diagnose problems, connect with homeowners, and take ownership of every call, we want to talk.

Bring your skills. Bring your confidence. Bring your drive. We'll bring the opportunity.