Residential Service Plumber — Solve Problems & Own the Call

Jakes Heating and Air LLC; Knightstown (IN); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Performance-based earnings

Steady service calls

Ongoing training & development

Career growth opportunities

Team that wants to win

Job summary

Jake's Heating, Air & Plumbing in Knightstown, IN is seeking an experienced Residential Service Plumber. The role emphasizes diagnosing issues, owning service calls, and delivering high-quality repairs and installations with strong customer communication.

Preference for a plumbing license, willingness to work hands-on, and a drive for continuous improvement are valued. Competitive pay and growth opportunities accompany a team-focused environment.

Qualifications

• Residential plumbing service experience required.
• Plumbing license preferred, but not required.
• Strong diagnostic, troubleshooting, and repair skills.
• Confidence communicating with homeowners and presenting repair or replacement options.
• A competitive, goal-driven mindset with a commitment to quality workmanship.
• Someone who takes initiative, works independently within their qualifications, and takes ownership of their results.
• Strong customer service skills, a positive attitude, and a solid work ethic.
• Valid driver's license with an acceptable driving record.
• Ability to successfully complete a background check and drug screening.

Responsibilities

• Diagnose plumbing issues and identify root causes.
• Manage service appointments from start to finish.
• Perform repairs, replacements, and installations.
• Recognize when replacement or upgrades are better than repairs.
• Explain findings and present options to homeowners.
• Document service calls, estimates, materials, and work in CRM.
• Collaborate with dispatch, installation, and leadership to deliver a great customer experience.

Skills

Diagnostic skills

Troubleshooting

Repair skills

Customer communication

Independent initiative

Education

Plumbing license (preferred)

Job description

Jake's Heating, Air & Plumbing in Knightstown, IN is seeking an experienced Residential Service Plumber. The role emphasizes diagnosing issues, owning service calls, and delivering high-quality repairs and installations with strong customer communication.

Preference for a plumbing license, willingness to work hands-on, and a drive for continuous improvement are valued. Competitive pay and growth opportunities accompany a team-focused environment.