Residential Service Plumber — Own Calls, Deliver Solutions

CallJakes; Indiana; Presencial; USD 28.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Performance-based earnings

Steady service calls

Ongoing training & development

Career growth opportunities

Team-oriented culture

Descripción de la vacante

Jake's Heating, Air & Plumbing in Knightstown, IN is seeking an experienced Residential Service Plumber. The role emphasizes diagnosing problems, owning calls, and delivering complete plumbing solutions—from repairs to installations—with accountability and strong customer interaction.

Ideal candidates have residential plumbing service experience, a customer-focused mindset, and a willingness to grow with a team that values quality workmanship.

Formación

• Residential plumbing service experience required.
• Plumbing license preferred, but not required.
• Strong diagnostic, troubleshooting, and repair skills.
• Confidence communicating with homeowners and presenting repair or replacement options.
• A competitive, goal-driven mindset with a commitment to quality workmanship.
• Someone who takes initiative, works independently within their qualifications, and takes ownership of their results.
• Strong customer service skills, a positive attitude, and a solid work ethic.
• Valid driver's license with an acceptable driving record.
• Ability to successfully complete a background check and drug screening.

Responsabilidades

• Diagnose residential plumbing issues, identify root causes, and recommend effective solutions.
• Manage service appointments, stay productive, and deliver quality work from start to finish.
• Perform plumbing repairs, replacements, and installations involving water heaters, fixtures, toilets, faucets, water lines, and more.
• Recognize when replacement or upgrades are more cost-effective than repairs.
• Explain findings, present options, and help homeowners make confident decisions.
• Solve problems on the fly and keep jobs moving.
• Document service calls, estimates, materials, and completed work in the CRM.
• Collaborate with dispatch, installation, and leadership to deliver a great customer experience.

Conocimientos

Residential plumbing experience

Diagnostic & repair skills

Customer communication

Independent work

Descripción del empleo

Jake's Heating, Air & Plumbing in Knightstown, IN is seeking an experienced Residential Service Plumber. The role emphasizes diagnosing problems, owning calls, and delivering complete plumbing solutions—from repairs to installations—with accountability and strong customer interaction.

Ideal candidates have residential plumbing service experience, a customer-focused mindset, and a willingness to grow with a team that values quality workmanship.