Head of Plumbing Service Operations

Motive Companies, LLC; Covina (CA); Vor Ort; USD 120.000 - 140.000; Vollzeit

Benefits dieser Stelle

Company vehicle or vehicle allowance

Gas card

Health insurance

Life insurance

Long-term disability

401(k) with match

Paid time off

Paid holidays

Annual reviews

Zusammenfassung

Motive Companies, LLC in Covina, CA seeks an experienced General Manager to lead its Plumbing Service Department, overseeing service plumbers and technicians responsible for the installation, repair, and maintenance of plumbing systems across residential and commercial properties.

The role blends hands-on plumbing expertise with strong operations leadership, focusing on safety, quality workmanship, and profitability while coordinating with dispatch, vendors, and customers to optimize service

Qualifikationen

• Minimum of 5 years of plumbing management experience.
• Strong hands-on knowledge of the plumbing trade and systems.
• Demonstrated experience leading and developing service technicians.
• Strong understanding of plumbing service, repair, installation, troubleshooting, and commissioning.
• Ability to read and interpret technical manuals, schematics, and control-related documentation.
• Knowledge of applicable plumbing codes and the ability to identify practical technical solutions.
• Experience managing department budgets, costs, productivity, and profitability.
• Strong customer service and sales capabilities.
• Experience developing customer relationships and identifying service or maintenance opportunities.

Aufgaben

• Direct the daily operations of the Plumbing Service Department.
• Schedule, manage, and support service technicians based on workload and customer needs.
• Recruit, interview, hire, train, develop, and evaluate technicians.
• Oversee plumbing repair, installation, start-up, troubleshooting, and service activities.
• Review completed work to ensure quality, safety, and standards.
• Develop and maintain training programs and safety protocols.
• Coordinate with dispatch to optimize scheduling and response times.
• Manage budgets, goals, KPIs, and profitability objectives.
• Oversee service vehicles and inventory; ensure timely parts and materials.

Kenntnisse

Plumbing management

Leadership

Customer service

Communication

Problem-solving

Organization

Reading schematics

Sales capabilities

Tools

Microsoft Word

Excel

Outlook

Jobbeschreibung

Motive Companies, LLC in Covina, CA seeks an experienced General Manager to lead its Plumbing Service Department, overseeing service plumbers and technicians responsible for the installation, repair, and maintenance of plumbing systems across residential and commercial properties.

The role blends hands-on plumbing expertise with strong operations leadership, focusing on safety, quality workmanship, and profitability while coordinating with dispatch, vendors, and customers to optimize service