Plumbing Service Manager / Supervisor

Primeplumbinginc; Orlando (FL); On-site; USD 90,000 - 135,000; Full time

Benefits offered by this job

Weekly pay

Vacation Pay

Parental Leave

6 Paid Holidays

Year-Round work

PTO after 90 days

Employee Discounts

Birthday recognition

Employee Referral Bonus

Career growth opportunity

Short-term and long-term medical ins.

Continuous training for your PRO dev

Fully stocked company vehicle, gas, ID

Robust benefits package - health, vis​

Job summary

Prime Plumbing Incorporated is seeking a Plumbing Service Supervisor to lead field technicians, exemplify teamwork, and deliver hands-on plumbing expertise. You will coordinate, train, and support a growing team while upholding safety, codes, and quality standards.

This role offers competitive pay, consistent advancement opportunities, and a comprehensive benefits package. You will work with a dedicated crew in a fast-paced environment, ensuring top-tier service and client satisfaction.

Qualifications

• Minimum 7 years in commercial and residential plumbing service.
• Proficient with ServiceTitan software.
• Excellent customer service, honesty and reliability.
• Knowledge of building codes, safety regulations.
• Strong work ethic and coachability.
• Ability to complete projects unsupervised.
• Attention to detail and multitasking.
• On-call support to technicians and rapid response to emergencies.
• Valid driver's license and ability to meet auto insurance requirements.
• Authorized to work in the United States and pass drug/background checks.

Responsibilities

• Dispatches technicians from primary office.
• Occasionally travel to customers’ homes or businesses to diagnose and troubleshoot.
• Assist technicians in identifying and communicating issues.
• Verify work per company procedures via Service Titan.
• Maintain professional conduct and appearance.
• Assist in diagnosing plumbing emergencies efficiently.
• Strong residential and commercial service experience and troubleshooting skills.

Skills

Plumbing experience

ServiceTitan knowledge

Customer service

Building codes

Work ethic

Job description

Benefits

• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

This position salary can range from $90,000 - $135,000+ Annually

Plumbing Service Supervisors Primary Responsibilities

To be a top leader and supporter of your plumbing service field technicians. Your position will be required to exemplify teamwork, leadership, dedication and accountability along with providing and networking your real-world field experience in the plumbing services industry with your team.

This position as a plumbing servicer supervisor will require working with a dynamic team and demonstrating your technical competence to ensure desired positive results.

Prime Plumbing Incorporated

Prime Plumbing Incorporated is a 3rd generation family owned and operated plumbing company looking for our employees to grow and advance in our trade and into a solid future. There are always advancement opportunities with us. We have always been an extremely aggressive and growing company that puts our customers and employees first, not the investors. We are A+ rated by the BBB. Our customer reviews are real and not paid for like many of our competitors. We have over 2,800 real Google reviews possessing a 5-star rating that we are proud of and will preserve.

We pride ourselves on being a great place to work, providing excellent pay, continuous training and top benefits. With a fleet of stocked vehicles and enthusiastic employees, we want only highly motivated plumbers seeking the very best available.

What we OFFER you!

• Weekly pay
• Vacation Pay
• Parental Leave
• 6 Paid Holidays
• Year-Round work
• PTO after 90 days
• Employee Discounts
• Birthday recognition
• Employee Referral Bonus
• Career growth opportunity
• Short-term and long-term medical insurance
• Continuous training for your Professional development
• Fully stocked company vehicle, gas card, cell phone, tablet, and uniform
• Robust benefits package - health, vision insurance and more

What you can expect from some of this positions responsibilities

• Dispatches technicians from primary office
• At times, travel to customers' homes or businesses to diagnose & troubleshoot
• Often assisting the technician to identify & communicate plumbing issue(s) with customers
• Verify documented work performed by following company procedures thru Service Titan.
• Maintain professional conduct and appearance in all working conditions
• Aid in diagnosing common and diverse plumbing issues and emergencies efficiently and accurately
• Strong residential and business service experience and strong trouble shooting skills

As a candidate for this position, we require

• At least 7 years of experience in the commercial and residential plumbing service sector.
• Superb Knowledge of Service Titan is Expected, this is a must.
• Have excellent customer service skills, be honest, dependable, and reliable
• Knowledge of building codes, safety regulations, and safety practice
• Strong work ethic, coachable and willingness to grow
• Ability to complete unsupervised and unassisted projects
• Attention to detail, diligence and ability to perform multiple tasks simultaneously
• Work on-call guidance to your technicians, respond immediately to plumbing emergencies
• Valid driver's license, ability to meet commercial auto insurance guidelines
• Eligible to legally work in the United States, ability to pass a drug and background check, physical dexterity.