Plumbing Service Manager: Lead Teams & Elevate Service

Snyder Air Conditioning, Plumbing & Electric; Lake City (FL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation package

Medical, dental, and vision insurance

Life insurance

Paid time off and paid holidays

401(k) with company match

Profit sharing

Ongoing training and career advance...

Job summary

Snyder Air Conditioning, Plumbing & Electric is seeking a Plumbing Service Manager in Lake City, FL to lead and grow our plumbing service operations, delivering a best-in-class customer experience while supporting continued business growth across our South Florida markets.

The ideal candidate is a strong leader who thrives in a fast-paced environment and is passionate about coaching technicians, improving processes, elevating service standards, and fostering a safety‑conscious, team‑oriented

Qualifications

• 5+ years of plumbing experience.
• 3+ years of leadership or supervisory experience in plumbing.
• Strong leadership, coaching, and team development abilities.
• Excellent customer service and conflict resolution skills.
• Ability to analyze performance data and make strategic decisions.
• Strong organizational skills and ability to manage multiple priorities.
• Proficiency with technology and service management systems.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee daily plumbing service operations to ensure efficiency and customer satisfaction.
• Coach, mentor, and develop Service Technicians and team leaders to improve performance and career growth.
• Partner cross-functionally with dispatch, installation, sales, and warehouse teams to ensure seamless service delivery.
• Monitor key performance metrics and forecasted goals; take proactive action to meet or exceed targets.
• Handle escalated customer concerns and ensure timely, professional, and long-term resolution.
• Lead regular team meetings focused on performance, training, safety, and company initiatives.
• Provide ongoing feedback, coaching, and performance management to team members.
• Promote and reinforce Snyder's commitment to safety in all operations and training.
• Foster a positive, team-oriented culture aligned with Snyder's core values.
• Continuously identify opportunities to improve processes, service delivery, and team performance.

Skills

Plumbing experience

Leadership

Customer Service

Data Analysis

Communication

Organizational Skills

Tech Proficiency

Job description

Snyder Air Conditioning, Plumbing & Electric is seeking a Plumbing Service Manager in Lake City, FL to lead and grow our plumbing service operations, delivering a best-in-class customer experience while supporting continued business growth across our South Florida markets.

The ideal candidate is a strong leader who thrives in a fast-paced environment and is passionate about coaching technicians, improving processes, elevating service standards, and fostering a safety‑conscious, team‑oriented