Plumbing Service Manager — Lead & Elevate Our Tech Team

P3 Services; Humble (TX); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Base salary: $90,000–$115,000

Annual performance bonus: 15%

Job summary

Power Plumbing Services in Humble, TX is seeking an experienced Plumbing Service Manager to lead, coach, train, and develop our Service Technicians. You will drive team performance, maintain exceptional customer service, and help the department achieve revenue and profitability goals.

The ideal candidate brings 2–3 years of leadership in plumbing, is a licensed Journeyman, and has strong KPI and CRM experience. This full-time role offers a competitive base salary and a 15% annual bonus.

Qualifications

• 2–3 years leadership experience in plumbing or field service.
• 5+ years residential & commercial plumbing experience.
• Licensed Journeyman plumber with strong service knowledge.
• Experience coaching, training, and developing technicians.
• Strong understanding of KPIs, revenue goals, and departmental performance.

Responsibilities

• Lead, coach, train, and develop Plumbing Service Technicians.
• Conduct weekly training on technical, communication, customer service, and sales skills.
• Hold weekly 1:1 meetings to review KPIs and performance.
• Monitor revenue, ticket averages, and gross margins to improve profitability.
• Coach technicians on presenting repair and replacement options to customers.
• Assist with field troubleshooting and closing jobs when needed.
• Ensure compliance with local plumbing codes and quality standards.

Skills

Leadership

Coaching

Communication

Sales & finance acumen

Customer focus

Decision making

Problem solving

Education

Journeyman plumbing license

Tools

ServiceTitan CRM

Job description

Power Plumbing Services in Humble, TX is seeking an experienced Plumbing Service Manager to lead, coach, train, and develop our Service Technicians. You will drive team performance, maintain exceptional customer service, and help the department achieve revenue and profitability goals.

The ideal candidate brings 2–3 years of leadership in plumbing, is a licensed Journeyman, and has strong KPI and CRM experience. This full-time role offers a competitive base salary and a 15% annual bonus.