Plumbing Service Manager - Lead a High-Impact Plumbing Team

Aksarben Heating, Air Conditioning, Plumbing; Aurora (CO); On-site; USD 115,000 - 140,000; Full time

Benefits offered by this job

Company vehicle

Cell phone

Laptop

Comprehensive benefits

401(k) with company match

Paid time off

Paid holidays

Training programs

Advancement opportunities

Discount programs

Job summary

ARS-Rescue Rooter is seeking a Plumbing Service Manager to lead training, development, and supervision of technicians delivering commercial and residential plumbing services. You will manage scheduling, staffing, and performance, while ensuring high-quality service and customer satisfaction.

The role offers a base salary with potential annual bonus, company vehicle, and comprehensive benefits. You will guide dispatch, provide technical support, and contribute to operational efficiency and

Qualifications

• High School diploma or GED.
• 6 - 8 years of plumbing experience.
• California Plumbing License is a plus.
• Proven success leading a team to achieve branch/corporate objectives.
• Working knowledge of general industry standards and plumbing a plus.
• Strong computer and mathematical skills required.
• Excellent negotiation, communication and presentation skills.
• Ability to understand the effects of economic, financial and market conditions on the business.
• Able to operate in a dynamic, fast-paced environment and adapt to a changing environment.
• Ability to think both strategically and execute against day-to-day objectives.

Responsibilities

• Supervise and delegate service employees, including hiring, disciplining, scheduling, and conducting staff meetings.
• Coach and motivate technicians to maximize productivity and sales skills.
• Provide technical support to the field via radio, phone, or at job sites.
• Review and audit technician paperwork daily; maintain van and equipment appearance.
• Oversee dispatch to assign appropriate technicians based on customer needs.
• Provide technical support for plumbing technicians.
• Resolve customer issues to ensure satisfaction.
• Assist general manager with data collection and reports.
• Conduct site surveys.
• Review payroll records to ensure proper pay to technicians.

Education

High School diploma or GED

6 - 8 years of plumbing experience

California Plumbing License is a plus

Job description

ARS-Rescue Rooter is seeking a Plumbing Service Manager to lead training, development, and supervision of technicians delivering commercial and residential plumbing services. You will manage scheduling, staffing, and performance, while ensuring high-quality service and customer satisfaction.

The role offers a base salary with potential annual bonus, company vehicle, and comprehensive benefits. You will guide dispatch, provide technical support, and contribute to operational efficiency and