Plumbing Service Coordinator

Andy’s Pipe Dream; Greeley (CO); Remote; USD 55,000 - 70,000; Full time

Job summary

A family-owned plumbing service firm is seeking a self-motivated Plumbing Service Coordinator to join their team. This remote position requires candidates from Northern Colorado for local training before transitioning to work-from-home. The role involves delivering exceptional customer service, scheduling appointments, and coordinating plumbing technicians. With a strong emphasis on work-life balance, the company offers competitive pay, paid time off, and comprehensive medical benefits after 90 days. If you thrive in a fast-paced environment and are eager to learn, this opportunity is perfect for you.

Benefits

Paid Holidays

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Equipment Provided

Qualifications

• Strong customer service and phone communication skills.
• Highly organized, detail-oriented, and dependable.

Responsibilities

• Answer inbound client calls and deliver outstanding customer service.
• Schedule service appointments and update customer records.
• Coordinate and dispatch plumbing technicians efficiently.

Skills

Customer Service

Phone Communication

Organizational Skills

Detail-Oriented

Self-Motivated

Tools

Scheduling Software

Dispatch Software

Job description

Plumbing Service Coordinator (Remote – Full Time, Northern Colorado-Based)

$55,000–$70,000/year | Hourly + Weekly Commission | Equipment Provided

We are seeking a self-motivated, highly organized Plumbing Service Coordinator to join our team! While our company is based in Kansas, this remote position is only open to candidates located in the northern Front Range area of Colorado, as local in-person training is required before fully transitioning to work-from-home.

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About Us

Andy’s Pipe Dream is a family-owned and operated plumbing service firm, proudly serving the Kansas City metro area since 2003. We value strong work–family balance and are committed to creating a supportive, team-centered workplace.

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What We Offer

• $55,000–$70,000 per year (hourly + commission, paid weekly)

• Full-time, 40 hours/week (Monday–Friday, 8 AM–4 PM)

• Occasional on-call rotation and limited overtime

• Remote work — company provides computer, phone, and equipment (applicant must provide reliable internet)

• In-person training (up to 30 days) in northern Colorado before remote work begins

• Paid holidays

• Paid time off after 1 year of service

• Medical, dental, and vision after 90 days (75% employer-paid for employee; family coverage available at additional cost)

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Key Responsibilities

• Answer inbound client calls and deliver outstanding customer service

• Schedule service appointments and update customer records

• Coordinate and dispatch plumbing technicians efficiently

• Track job progress and ensure timely completion

• Communicate clearly with clients and internal teams

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What We’re Looking For

• Strong customer service and phone communication skills

• Highly organized, detail-oriented, and dependable

• Self-motivated and able to stay focused while working remotely

• Comfortable using computers, scheduling, and dispatch software (we provide training)

• Prior experience in dispatching, scheduling, or customer service is a plus, but we are happy to train the right motivated candidate

• Able to thrive in a fast-paced service environment

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Equal Employment Opportunity (EEO)

We are an Equal Employment Opportunity (EEO) employer and welcome applicants from all backgrounds. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status.