Plumbing Sales Associate

Plumbers Supply Co.; Evansville (IN); On-site; USD 42,000 - 56,000; Full time

Job summary

Plumbers Supply Co. in Evansville seeks an Inside Sales Associate to drive sales and deliver exceptional customer service. You will handle orders, quotes, and returns, while working with the distribution team to keep shipments on track and customers satisfied.

You will provide product and technical information, suggest alternatives, and maintain accurate P21 records. A strong team player with ERP experience will thrive in this role and help achieve monthly quotas and margins.

Qualifications

• 2+ years in a sales role, inside sales preferred.
• Ability to communicate product information and sales terms clearly.
• Proficient with Microsoft Office and ERP systems (P21).
• Strong organizational skills and ability to multitask.
• Excellent verbal and written communication.

Responsibilities

• Deliver outstanding service by managing customer interactions and transactions, including orders, quotes and returns.
• Generate new and repeat sales by providing detailed product and technical information, and recommending alternatives based on needs and availability.
• Monitor delivery schedules to ensure timely order fulfillment and expedite shipments as needed to meet expectations.
• Maintain accurate records in the P21 system with up-to-date customer and transaction data.
• Collaborate with the outside sales team and distribution team to meet monthly quotas and gross margin targets.

Skills

Inside sales

Customer service

Product knowledge

Multitasking

Communication

Education

High school diploma

Tools

Microsoft Office

P21 ERP

Job description

Join Plumbers Supply Co, a leading provider in the plumbing and heating industry, as an Inside Sales Associate at our Evansville location.

THIS IS US:

We're dedicated to enhancing operational efficiency and fostering strong customer relationships to support company growth and profitability.

We value:

• Exceptional customer service and proactive sales strategies
• Thorough knowledge of our product offerings and market demands
• Effective communication and timely management of sales processes

DOES THIS SOUND LIKE YOU?

Your ideal job is: Engaging with customers to drive sales and enhance customer satisfaction, while managing sales operations efficiently.

You enjoy: Interacting with both new and existing customers, understanding their needs, and providing tailored solutions that enhance their business operations.

You should stop reading if: You are not interested in a dynamic sales role or do not have the drive to meet and exceed sales targets.

WHAT YOU’LL ACTUALLY BE DOING:

• Customer Interaction: Deliver outstanding service by efficiently managing customer interactions and transactions, including orders, quotes, and returns
• Sales Execution: Generate new and repeat sales by providing detailed product and technical information, and recommend alternate products based on customer needs and availability
• Operational Management: Monitor delivery schedules to ensure timely order fulfillment and expedite shipments as necessary to meet customer expectations
• Data Management: Maintain accurate records in the P21 system, ensuring all customer and transaction data is up-to-date and complete
• Team Collaboration: Work closely with the outside sales team and other members of the distribution team to meet monthly sales quotas and achieve gross margin targets

OUR MUST HAVES:

• Minimum 2 years of experience in a sales role, with a strong preference for experience in inside sales or a related field
• Demonstrated ability to understand and communicate product-related information and sales terms effectively
• Proficiency in Microsoft Office and experience with enterprise resource planning (ERP) systems, specifically P21
• Strong organizational skills with the ability to handle multiple tasks simultaneously
• Excellent communication skills, both verbal and written
• High school diploma or equivalent; further education or certifications in sales, marketing, or a related field is advantageous

BENEFITS:

Plumbers Supply Co offers a competitive salary and benefits package, including health insurance, dental and vision insurance, paid holidays, paid time off, life insurance, short and long-term disability, a robust wellness program, 401K with company match, and opportunities for professional growth.