Plumbing Operations Manager - Lead Team, Drive Revenue

C&C Myers; Charleston (SC); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Plenty of advancement opportunities

Weekly pay

Health, Dental and Vision Insurance

Paid Life Insurance

401k plus a company match

Paid vacation, holidays and parental/"

New take-home service vehicles and 회사…

Job summary

C&C Myers is seeking a Plumbing Manager in Charleston, SC to lead our plumbing team and drive service excellence. You will supervise all plumbing activities, hire and train the crew, and champion a value-driven sales culture while managing resources and budget targets.

The role requires hands-on plumbing expertise plus leadership skills to coach staff, optimize dispatch, and ensure customer satisfaction across service calls.

Qualifications

• At least 5 years of plumbing experience with 2 years minimum managing a plumbing team.
• Exceptional customer service skills.
• Ability to analyze data for trends, devise creative solutions, exercise independent judgment.
• Proven ability to gain buy-in of teams to company values, safety procedures, and policies.
• Excellent oral and written communication skills.

Responsibilities

• Supervise all Plumbing activities.
• Hire, Train, and Lead Plumbing Team Members.
• Cultivate a dynamic, ethical Sales Culture that is hyper focused on delivering value to customers.
• Manage a P&L; responsible for department hitting revenue and gross operating profit budget targets.
• Conduct regular individual and departmental coaching and Performance Reviews.
• Oversee department dispatchers and ensure right techs get sent to right calls.
• Create technician work schedule.
• Review and approve department payroll.
• Handle all Customer related Requests and concerns.
• Create, Establish and Maintain a positive Work Environment.
• Hold team accountable to company policies and procedures.

Skills

Plumbing experience

Team management

Customer service

Data analysis

Multitasking

Team buy-in

Tech proficiency

Communication skills

Job description

C&C Myers is seeking a Plumbing Manager in Charleston, SC to lead our plumbing team and drive service excellence. You will supervise all plumbing activities, hire and train the crew, and champion a value-driven sales culture while managing resources and budget targets.

The role requires hands-on plumbing expertise plus leadership skills to coach staff, optimize dispatch, and ensure customer satisfaction across service calls.