Plumbing Operations Leader - Growth & Service

Call-the-Be; River Glen (CT); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Holidays

Job summary

Call The Bee in CT is seeking a Plumbing Manager to lead our residential plumbing division and drive both performance and revenue. You will guide a team of licensed plumbers, coordinate daily workflows, and ensure top service quality while maintaining safety standards.

The role emphasizes technical leadership, field support, and close collaboration with dispatch and office staff to maximize efficiency. A strong candidate has proven leadership, knowledge of local plumbing codes, and a valid

Qualifications

• Proven leadership experience in residential plumbing.
• Strong technical knowledge and ability to support field teams.
• Familiarity with local plumbing codes and permit processes.
• Results-driven with a focus on efficiency, performance, and quality.
• Valid driver’s license and clean driving record.
• Master plumber license preferred (or working toward one).

Responsibilities

• Team Leadership: Lead, manage, and support a team of licensed plumbers. Set performance standards, enforce safety protocols, and foster a culture of accountability and professionalism.
• Operational Oversight: Coordinate daily workflow, oversee installations and repairs, and ensure compliance with all codes and safety regulations. Work closely with dispatch and office staff to maximize team efficiency.
• Revenue Growth: Identify areas for increased sales and profitability within plumbing operations. Monitor KPIs, manage team productivity, and ensure service targets are met or exceeded.
• Technical Excellence: Provide hands-on support in the field when needed. Serve as a technical resource for the team and ensure all work meets our quality standards.
• Customer Satisfaction: Ensure customers receive high-quality, timely, and respectful service. Proactively address concerns and lead the team in delivering a top-tier customer experience.
• Team Development: Recruit, train, and mentor plumbing staff. Build a positive team culture focused on growth, skill development, and retention.

Skills

Leadership

Plumbing knowledge

Code compliance

Results-driven

Driver's license

Master plumber license (preferred)

Job description

Call The Bee in CT is seeking a Plumbing Manager to lead our residential plumbing division and drive both performance and revenue. You will guide a team of licensed plumbers, coordinate daily workflows, and ensure top service quality while maintaining safety standards.

The role emphasizes technical leadership, field support, and close collaboration with dispatch and office staff to maximize efficiency. A strong candidate has proven leadership, knowledge of local plumbing codes, and a valid