Plumbing Operations Leader — Build Teams, Boost Profit

Coopersheatingandair; Bainbridge (GA); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Base salary plus performance bonus

Dental insurance

Health insurance

401(k) with company matching

Flexible paid time off

Company uniforms

Ongoing training and advancement

Direct collaboration with ownership

Job summary

Cooper's Plumbing & Air in Bainbridge, GA is seeking a Plumbing Manager to lead a growing department and drive performance. You will oversee daily operations, coach technicians, and align staffing with demand, while maintaining safety and quality.

Responsibilities include managing budgets and KPIs, developing processes, and collaborating with ownership to identify growth opportunities. A strong leadership record in plumbing is required, with ServiceTitan knowledge preferred.

Qualifications

• 5+ years of management experience in plumbing or a related skilled trade.
• Strong leadership, coaching, and team development skills.
• Experience managing budgets, KPIs, and operational performance.
• Strong communication, organization, and problem-solving abilities.
• Knowledge of inventory management and field operations.

Responsibilities

• Oversee daily plumbing operations, scheduling, and technician performance.
• Recruit, train, and coach technicians through ride-alongs and meetings.
• Establish expectations, promote accountability, and build a strong team culture.
• Improve technical skills, customer service, and sales performance.
• Manage revenue goals, budgets, and departmental expenses.
• Track KPIs, including average ticket, conversion rates, and staffing.
• Develop department processes and workflows; ensure safety and codes.
• Coordinate scheduling and adjust staffing based on demand.

Skills

Management experience

Leadership

Communication

Problem-solving

Budgeting

ServiceTitan experience

Tools

ServiceTitan

Job description

Cooper's Plumbing & Air in Bainbridge, GA is seeking a Plumbing Manager to lead a growing department and drive performance. You will oversee daily operations, coach technicians, and align staffing with demand, while maintaining safety and quality.

Responsibilities include managing budgets and KPIs, developing processes, and collaborating with ownership to identify growth opportunities. A strong leadership record in plumbing is required, with ServiceTitan knowledge preferred.