Plumbing Install Scheduler — Growth & Training

Sierra Air Conditioning & Plumbing; Las Vegas (NV); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k)

Health insurance

Vision insurance

Paid time off

On‑the‑job training

Job summary

Sierra Air Conditioning & Plumbing is seeking a detail-oriented Plumbing Install Coordinator in Las Vegas, NV. You will schedule and coordinate residential plumbing installation projects, communicate with customers and technicians, and ensure materials and information are prepared for installations.

The role works closely with installers, service and sales teams, managers, and warehouse staff to keep projects on track.

Qualifications

• Previous scheduling, coordination, dispatching, or administrative experience preferred.
• Plumbing, HVAC, construction, or home-services experience is a plus.
• ServiceTitan experience preferred.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.

Responsibilities

• Schedule and coordinate residential plumbing installation projects.
• Communicate installation dates, arrival expectations, and project updates with customers.
• Coordinate technician and installer schedules based on workload and job requirements.
• Review job scopes and installation information prior to scheduling.
• Verify required materials, equipment, permits, and job details are prepared before installation.
• Coordinate with the warehouse and parts department to ensure materials are available for scheduled jobs.
• Support the handoff between sales, service, and installation teams.
• Maintain accurate job information, customer notes, and scheduling updates in ServiceTitan.
• Monitor installation schedules and job progress throughout the day.
• Communicate schedule changes or job delays to customers and internal teams.
• Work with technicians, installers, managers, and vendors to quickly resolve scheduling or installation issues.
• Follow up on incomplete jobs, return visits, outstanding materials, and other installation needs.
• Maintain organized documentation and accurate customer records.
• Provide management with updates regarding job status, scheduling needs, and potential delays.
• Help ensure installations are completed safely, professionally, and according to company standards.
• Deliver a positive customer experience from scheduling through project completion.
• Participate in ongoing training and team development.

Skills

Detail-oriented

Organizational skills

Time management

Communication

Multitasking

Problem solving

Customer-facing

Tools

ServiceTitan

Job description

Sierra Air Conditioning & Plumbing is seeking a detail-oriented Plumbing Install Coordinator in Las Vegas, NV. You will schedule and coordinate residential plumbing installation projects, communicate with customers and technicians, and ensure materials and information are prepared for installations.

The role works closely with installers, service and sales teams, managers, and warehouse staff to keep projects on track.