Plumbing Service Technician - Customer-Centric Growth Path

Sierra LLC Air Conditioning & Plumbing; Las Vegas (NV); On-site; USD 70,000 - 260,000; Full time

Benefits offered by this job

Company van

Company phone & tablet

ServiceTitan Software

Medical, dental & vision insurance

401(k) with company match

Paid time off

Job summary

Sierra Air Conditioning & Plumbing is seeking a Plumbing Service Technician in Las Vegas to provide expert in-home plumbing service and educate homeowners on repair options. You will build trust, deliver exceptional customer experiences, and drive solutions that improve comfort and safety.

The role offers comprehensive training pay, performance-based commission, and strong earning potential, along with benefits like medical, dental, vision, and a 401(k).

Qualifications

• Residential plumbing experience required or preferred.
• Drain cleaning and diagnostics experience preferred.
• Water heater installation experience preferred.
• Excellent communication and customer service skills.
• Must be 21 years or older with Nevada driver’s license and background/drug screen.

Responsibilities

• Diagnose residential plumbing systems.
• Educate homeowners on repair and replacement options.
• Provide professional recommendations.
• Generate opportunities for larger plumbing projects when appropriate.
• Deliver an exceptional customer experience from start to finish.
• Diagnose and repair water, drain, sewer, gas, and fixture problems.
• Maintain accurate ServiceTitan documentation.
• Collaborate with install teams and comfort advisors.

Skills

Customer communication

Residential plumbing service

Drain cleaning

Diagnostic experience

Water heater installation

Tools

ServiceTitan Software

Job description

Sierra Air Conditioning & Plumbing is seeking a Plumbing Service Technician in Las Vegas to provide expert in-home plumbing service and educate homeowners on repair options. You will build trust, deliver exceptional customer experiences, and drive solutions that improve comfort and safety.

The role offers comprehensive training pay, performance-based commission, and strong earning potential, along with benefits like medical, dental, vision, and a 401(k).