Plumbing & HVAC Customer Care Pro — Fast-Paced, Growth

Everyonelovesbacon; Rockwall (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with match

Life Insurance

PTO and paid holidays

Job summary

A plumbing and HVAC service provider is seeking enthusiastic Customer Service Representatives to join their team in Rockwall, Texas. The role involves answering inbound calls, addressing customer inquiries, and providing accurate information on services. Ideal candidates will have a year of customer service experience, strong communication skills, and the ability to handle challenging interactions. The company offers competitive pay and benefits, including medical, dental, and a 401k match.

Qualifications

• 1 year of customer service experience in a call center or telemarketing role preferred.
• Proficiency with computers and basic office applications is necessary.
• Strong problem-solving skills and ability to handle challenging customer interactions.

Responsibilities

• Answer inbound calls in a high-volume call center promptly and professionally.
• Address inquiries, complaints, and service-related issues in a timely manner.
• Provide accurate information about products and services.

Skills

Customer service experience

Communication skills

Problem-solving skills

Computer proficiency

Tools

CRM software

Job description

A plumbing and HVAC service provider is seeking enthusiastic Customer Service Representatives to join their team in Rockwall, Texas. The role involves answering inbound calls, addressing customer inquiries, and providing accurate information on services. Ideal candidates will have a year of customer service experience, strong communication skills, and the ability to handle challenging interactions. The company offers competitive pay and benefits, including medical, dental, and a 401k match.