Plumbing Field Training Manager | Lead Tech Development

Mr. Rooter Plumbing of Virginia Beach; Virginia Beach (VA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Sign On Bonus Potential - $5,000

Health insurance

Bonus based on performance

Paid time off

Training & development

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Job summary

Mr. Rooter Plumbing of Virginia Beach is seeking a Plumbing Field Technical Training Manager to lead technical training, supervise skilled technicians, and drive revenue growth through the use of our customer-focused sales and communication process.

Qualified candidates will have Virginia plumbing licensure, at least 8 years of residential experience, and strong leadership, coaching, and communication skills.

Qualifications

• Valid Virginia plumbing license or certification.
• Minimum of 8 years of residential plumbing experience.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.
• Ability to work independently and as part of a team.
• Familiarity with plumbing tools and equipment.

Responsibilities

• Diagnose and repair plumbing issues including leaks, clogs, and pipe installations.
• Perform routine maintenance and inspections on plumbing systems.
• Install fixtures, water heaters, and other plumbing equipment.
• Provide excellent customer service and communicate effectively with clients.
• Maintain a clean and organized work environment.
• Adhere to safety protocols and local plumbing codes.
• Document services performed and maintain accurate records.
• Work collaboratively with team members to ensure efficient service delivery.
• Coach/mentor/train plumbing apprentices and service professionals.

Skills

Leadership

Training & development

Communication

Customer service

Problem solving

Independent work

Education

Virginia plumbing license or certification

Tools

Tools & equipment handling

Job description

Mr. Rooter Plumbing of Virginia Beach is seeking a Plumbing Field Technical Training Manager to lead technical training, supervise skilled technicians, and drive revenue growth through the use of our customer-focused sales and communication process.

Qualified candidates will have Virginia plumbing licensure, at least 8 years of residential experience, and strong leadership, coaching, and communication skills.