Plumbing Field Supervisor | Lead Tech Growth & Training

East Coast Mechanical. LLC.; West Palm Beach (FL); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Comprehensive Benefits Health, dental,

Vision insurance

401(k) with employer match

Fully stocked warehouse and serviceTr"

Career growth opportunities

Job summary

East Coast Mechanical (ECM) in West Palm Beach, FL seeks a Plumber Field Supervisor/Manager to lead the plumbing team, optimize operations, and grow revenue. You will supervise residential service, mentor technicians, and ensure high-quality customer service in a fast-paced environment.

Ideal candidates bring 5+ years of residential plumbing experience, knowledge of water heaters and boilers, and strong leadership and problem-solving abilities.

Qualifications

• A minimum of 5 years residential service & repair experience (diagnosing & troubleshooting a normal plumbing system).
• Strong residential & light commercial service experience and strong troubleshooting skills.
• Water heater replacement and repair expertise.
• Experience with boiler operations.

Responsibilities

• Assist team diagnose common and diverse residential plumbing issues and perform services.
• Coach service technicians on increasing average ticket, closing rate and monthly revenue.
• Drive the Plumbing department sales through training and development of field technicians.
• Maintain operational excellence through invoice completion, inventory control, safety awareness, and reporting.
• Provide exceptional customer service to internal and external clients.

Skills

Leadership

Coaching

Sales training

Customer service

Troubleshooting

Communication

Time management

Problem solving

Tools

Sewer machines

Water heater repair

Boiler operations

Job description

East Coast Mechanical (ECM) in West Palm Beach, FL seeks a Plumber Field Supervisor/Manager to lead the plumbing team, optimize operations, and grow revenue. You will supervise residential service, mentor technicians, and ensure high-quality customer service in a fast-paced environment.

Ideal candidates bring 5+ years of residential plumbing experience, knowledge of water heaters and boilers, and strong leadership and problem-solving abilities.