Plumbing Drain Technician

Mighty Plumbing Heating Air Electric LLC; Denver (CO); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Company-provided service truck and gas

Medical, dental, vision insurance

401(k) retirement plan

Paid time off and holidays

Ongoing training and development

Career growth opportunities

Job summary

Mighty Plumbing, Heating, Air & Electric is hiring a Plumbing Drain Technician to diagnose, clear, maintain, and repair residential drain systems. You’ll use professional tools (cable machines, drain snakes, hydro-jetting) to clear blockages and perform sewer camera inspections.

Strong work ethic, teamwork, and customer focus are essential for growth and success. You’ll contribute to customer satisfaction and revenue while following safety guidelines and company procedures.

Qualifications

• Minimum of 2 years of experience in residential drain cleaning, sewer service, or related plumbing work.
• Experience operating professional drain-cleaning equipment, including cable machines and drain snakes.
• Ability to diagnose common drain and sewer problems and recommend effective solutions.
• Working knowledge of residential plumbing and drainage systems.
• Strong mechanical aptitude and problem-solving skills.
• Excellent customer service, communication, and interpersonal skills.
• Ability to explain technical findings and service recommendations clearly to homeowners.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to a team-oriented environment.
• Self-motivated, dependable, and committed to professional growth.
• Valid driver's license and driving record meeting company insurance requirements.

Responsibilities

• Diagnose and resolve residential drain and sewer line issues, including clogs, blockages, backups, and slow drainage.
• Perform professional drain cleaning using cable machines, drain snakes, hydro-jetting equipment, and other specialized tools.
• Conduct sewer camera inspections to identify obstructions, pipe damage, root intrusion, and other drainage concerns.
• Identify underlying plumbing issues and recommend appropriate repair or replacement solutions.
• Perform preventative drain maintenance and cleaning services.
• Assist with minor plumbing repairs and drain-related installations as qualified and authorized.
• Coordinate with plumbing teams for larger sewer repairs, replacements, or excavation services.
• Maintain and operate tools, equipment, and service vehicles.
• Complete work in accordance with codes, safety standards, and procedures.
• Deliver exceptional customer experience on every service call.
• Explain findings and recommended solutions to homeowners clearly.
• Present repair, replacement, and maintenance options that meet customer needs.
• Prepare accurate service estimates and communicate pricing before work begins.
• Identify opportunities for additional plumbing services and service programs.

Skills

Residential drain cleaning

Customer service

Communication

Problem solving

Teamwork

Valid driver’s license

Tools

Cable machines

Drain snakes

Hydro-jetting equipment

Job description

Position Summary

Mighty Plumbing, Heating, Air & Electric is a trusted provider of residential plumbing, heating, air conditioning, and electrical services throughout the Denver Metro area and surrounding communities.

With over 20 years of industry experience, we are committed to delivering exceptional customer service, quality workmanship, and affordable solutions to homeowners.

At Mighty, we believe great people build strong teams. We are looking for motivated, customer-focused professionals who take pride in their work, value teamwork, and want to grow their careers with a company that invests in their success.

Great People. Strong Teams. A Mighty Future!

Mighty Plumbing, Heating, Air & Electric is seeking an experienced, motivated, and customer-focused Plumbing Drain Technician to join our growing team.

This position is responsible for diagnosing, clearing, maintaining, and repairing residential drain and sewer systems while delivering an exceptional customer experience.

The ideal candidate has strong technical troubleshooting skills, experience operating professional drain-cleaning equipment, and the ability to identify underlying plumbing concerns and recommend effective, long-term solutions.

Our Drain Technicians play an important role in customer satisfaction, revenue generation, and the overall success and profitability of our Plumbing Service Department.

Key Responsibilities

Drain Cleaning & Technical Operations

• Diagnose and resolve residential drain and sewer line issues, including clogs, blockages, backups, and slow drainage.
• Perform professional drain cleaning using cable machines, drain snakes, hydro-jetting equipment, and other specialized tools.
• Conduct sewer camera inspections to identify obstructions, pipe damage, root intrusion, and other drainage concerns.
• Identify underlying plumbing issues and recommend appropriate repair or replacement solutions.
• Perform preventative drain maintenance and cleaning services.
• Assist with minor plumbing repairs and drain-related installations as qualified and authorized.
• Recognize when larger sewer repairs, replacements, or excavation services are necessary and coordinate with the appropriate plumbing team.
• Maintain and properly operate company-provided tools, equipment, and service vehicles.
• Complete all work in accordance with applicable plumbing codes, safety standards, and company procedures.

Customer Service & Sales Performance

• Deliver an exceptional customer experience on every service call.
• Clearly explain drain and sewer issues, inspection findings, and recommended solutions to homeowners.
• Present repair, replacement, and preventative maintenance options that meet customer needs.
• Prepare accurate service estimates and communicate pricing before work begins.
• Identify opportunities for additional plumbing services, sewer repairs, system upgrades, and preventative maintenance.
• Promote company maintenance agreements and service programs.
• Build customer trust through honesty, professionalism, and quality workmanship.
• Work toward established performance goals, including revenue generation, customer satisfaction, and service efficiency.

Documentation & Team Collaboration

• Maintain accurate service records, estimates, invoices, inspection findings, and job documentation using company systems.
• Document sewer camera inspection findings and communicate recommended next steps.
• Track materials, equipment, and inventory used during service calls.
• Communicate effectively with dispatch, customer care, management, and fellow technicians.
• Coordinate with Plumbing Service Technicians and management when additional repairs or specialized services are required.
• Participate in ongoing technical, safety, customer service, and professional sales training.
• Support fellow team members and contribute to a positive, collaborative work environment.
• Follow all company policies, safety procedures, and applicable regulations.

Required Qualifications

• Minimum of 2 years of experience in residential drain cleaning, sewer service, or related plumbing work.
• Experience operating professional drain-cleaning equipment, including cable machines and drain snakes.
• Ability to diagnose common drain and sewer problems and recommend effective solutions.
• Working knowledge of residential plumbing and drainage systems.
• Strong mechanical aptitude and problem-solving skills.
• Excellent customer service, communication, and interpersonal skills.
• Ability to explain technical findings and service recommendations clearly to homeowners.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to a team-oriented environment.
• Self-motivated, dependable, and committed to professional growth.
• Valid driver's license and driving record meeting company insurance requirements.
• Ability to perform the essential physical duties of the position, with or without reasonable accommodation.

Preferred Qualifications

• Experience performing sewer camera inspections and interpreting inspection findings.
• Experience operating hydro-jetting equipment.
• Knowledge of sewer line repairs, replacements, and trenchless repair methods.
• Colorado plumbing license or applicable plumbing certifications.
• Experience with residential service plumbing and customer-facing sales.
• Experience using ServiceTitan or similar field service management software.
• Experience promoting preventative maintenance programs and plumbing system upgrades.

Compensation & Earning Potential

Mighty offers a competitive, performance-driven compensation structure designed to reward skilled technicians who deliver quality service and exceptional customer experiences.

• Competitive compensation with applicable performance-based incentives.
• Weekly pay schedule.
• Opportunities for additional earnings based on individual performance and productivity.
• Ongoing technical and professional sales training to support career advancement.
• Opportunities to grow into Plumbing Service Technician and other advanced technical roles.

Actual compensation will depend on experience, qualifications, and the applicable compensation and incentive plans.

What We Offer

• Competitive compensation and performance-based incentives.
• Weekly payroll.
• Company-provided service truck and fuel card.
• Company-provided phone, tablet, and uniforms.
• Medical, dental, and vision insurance.
• Life insurance.
• Short-term and long-term disability coverage.
• 401(k) retirement plan.
• Paid time off, sick leave, and paid holidays in accordance with company policies.
• Employee referral program.
• Ongoing technical training and professional development.
• Continued education support for applicable plumbing licenses and certifications.
• Career growth and advancement opportunities.
• Supportive, team-oriented work environment.

Work Environment & Physical Requirements

• Position requires travel to residential customer locations throughout the Denver Metro area and surrounding communities.
• Ability to work in residential environments, including basements, crawl spaces, mechanical areas, and other confined workspaces.
• Ability to safely lift, carry, push, pull, bend, kneel, climb, and operate drain-cleaning tools and equipment.
• Ability to work around wastewater, sewer systems, and potentially hazardous materials while following appropriate safety procedures and using required personal protective equipment.
• Ability to work in varying indoor and outdoor conditions.
• Must follow all applicable safety procedures, equipment operating guidelines, and company standards.

Join the Mighty Team!

Join a company that values its employees, rewards performance, and believes in building strong teams.

Great People. Strong Teams. A Mighty Future!

Equal Employment Opportunity

Mighty Plumbing, Heating, Air & Electric is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other status protected by applicable federal, state, or local law.