Plumbing Service Technician

Mighty Plumbing Heating Air Electric LLC; Denver (CO); On-site; USD 80,000 - 200,000; Full time

Benefits offered by this job

Company-provided service truck

Fuel card

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off, sick leave, and paidhol

Job summary

Mighty Plumbing, Heating, Air & Electric is seeking an experienced Plumbing Service Technician to diagnose, repair, maintain, and install residential plumbing systems in the Denver metro area. The role emphasizes delivering an exceptional customer experience and upholding Mighty quality standards.

You will work with a team, support service goals, and have opportunities for training, certifications, and career growth.

Qualifications

• Minimum of 2 years of residential plumbing service, repair, and installation experience.
• Strong knowledge of plumbing systems, troubleshooting techniques, and applicable plumbing codes.
• Ability to independently diagnose plumbing problems and recommend effective solutions.
• Strong customer service, communication, and interpersonal skills.
• Experience preparing estimates and presenting repair and replacement options.
• Ability to work independently while contributing to a team-oriented environment.
• Strong organizational skills and attention to detail.
• Self-motivated, dependable, and committed to professional growth.
• Valid driver's license and driving record meeting company insurance requirements.
• Ability to perform the essential physical duties of the position, with or without reasonable accommodation.

Responsibilities

• Diagnose, troubleshoot, repair, and maintain residential plumbing systems and equipment.
• Perform plumbing repairs and installations in accordance with applicable codes, safety standards, and company procedures.
• Install, repair, and replace water heaters, toilets, faucets, fixtures, piping, and other plumbing components.
• Identify and resolve plumbing leaks, drain blockages, water pressure issues, and other system concerns.
• Perform thorough plumbing inspections and recommend appropriate maintenance, repair, and replacement solutions.
• Maintain company-provided tools, equipment, materials, and service vehicles in a clean, safe, and professional condition.
• Ensure all work is completed accurately, efficiently, and to Mighty quality standards.

Skills

Residential plumbing experience

Code knowledge

Troubleshooting

Customer service

Estimate presentation

Independent work

Organization

Reliability

Valid driver's license

Tools

ServiceTitan

Job description

Mighty Plumbing, Heating, Air & Electric is a trusted provider of residential plumbing, heating, air conditioning, and electrical services throughout the Denver Metro area and surrounding communities.

With over 20 years of industry experience, we are committed to delivering exceptional customer service, quality workmanship, and affordable solutions to homeowners.

At Mighty, we believe great people build strong teams. We are looking for motivated, customer-focused professionals who take pride in their work, value teamwork, and want to grow their careers with a company that invests in their success.

Great People. Strong Teams. A Mighty Future!

Position Summary

Mighty Plumbing, Heating, Air & Electric is seeking an experienced, motivated, and customer-focused Plumbing Service Technician to join our growing team.

This position is responsible for diagnosing, repairing, maintaining, and installing residential plumbing systems while delivering an exceptional customer experience.

The ideal candidate combines strong technical plumbing expertise with excellent communication skills, a solutions-oriented mindset, and the ability to identify opportunities that benefit homeowners.

Our Plumbing Service Technicians play a key role in driving customer satisfaction, generating revenue, and supporting the overall success and profitability of the Plumbing Service Department.

Key Responsibilities

Plumbing Service & Technical Operations

• Diagnose, troubleshoot, repair, and maintain residential plumbing systems and equipment.

• Perform plumbing repairs and installations in accordance with applicable codes, safety standards, and company procedures.

• Install, repair, and replace water heaters, toilets, faucets, fixtures, piping, and other plumbing components.

• Identify and resolve plumbing leaks, drain blockages, water pressure issues, and other system concerns.

• Perform thorough plumbing inspections and recommend appropriate maintenance, repair, and replacement solutions.

• Maintain company-provided tools, equipment, materials, and service vehicles in a clean, safe, and professional condition.

• Ensure all work is completed accurately, efficiently, and to Mighty quality standards.

Customer Service & Sales Performance

• Deliver an exceptional customer experience on every service call.

• Clearly communicate plumbing concerns, recommended repairs, and available solutions to homeowners.

• Prepare and present accurate estimates for repair, replacement, and upgrade opportunities.

• Educate customers on available options to help them make informed decisions.

• Identify opportunities to recommend additional plumbing services, system improvements, and preventative maintenance.

• Promote company maintenance agreements and service programs.

• Build customer trust through honesty, professionalism, and follow-through.

• Work toward established performance goals, including revenue generation, customer satisfaction, and service efficiency.

Documentation & Team Collaboration

• Maintain accurate and timely service records, estimates, invoices, and job documentation using company systems.

• Properly document materials, equipment, and inventory used during service calls.

• Communicate effectively with dispatch, customer care, management, and fellow technicians.

• Participate in ongoing technical, customer service, and professional sales training.

• Support team members and contribute to a positive, collaborative work environment.

• Follow all company policies, safety procedures, and applicable plumbing regulations.

Required Qualifications

• Minimum of 2 years of residential plumbing service, repair, and installation experience.

• Strong knowledge of plumbing systems, troubleshooting techniques, and applicable plumbing codes.

• Ability to independently diagnose plumbing problems and recommend effective solutions.

• Strong customer service, communication, and interpersonal skills.

• Experience preparing estimates and presenting repair and replacement options.

• Ability to work independently while contributing to a team-oriented environment.

• Strong organizational skills and attention to detail.

• Self-motivated, dependable, and committed to professional growth.

• Valid driver's license and driving record meeting company insurance requirements.

• Ability to perform the essential physical duties of the position, with or without reasonable accommodation.

Preferred Qualifications

• Colorado Master Plumber License.

• Backflow Prevention Certification.

• Experience with residential service plumbing and customer-facing sales.

• Experience using ServiceTitan or similar field service management software.

• Experience promoting maintenance agreements and plumbing system upgrades.

• Additional plumbing certifications or specialized technical training.

Compensation & Earning Potential

Estimated Annual Compensation: $80,000 – $200,000

Mighty offers a competitive, performance-driven compensation structure designed to reward skilled technicians who deliver quality service and exceptional customer experiences.

• Competitive base compensation with performance-based earning opportunities.

• Additional earning potential through applicable bonuses and incentives.

• Weekly pay schedule.

• Opportunities for increased earnings based on individual performance and productivity.

• Ongoing technical and professional sales training to support career advancement.

Actual compensation will depend on experience, qualifications, productivity, and applicable incentive plans. Earnings are not guaranteed.

What We Offer

At Mighty, we invest in our employees and provide the tools, training, and support needed to build a successful long‑term career.

• Competitive compensation and performance-based incentives.

• Weekly payroll.

• Company‑provided service truck and fuel card.

• Company‑provided phone, tablet, and uniforms.

• Medical, dental, and vision insurance.

• Life insurance.

• Short‑term and long‑term disability coverage.

• 401(k) retirement plan.

• Paid time off, sick leave, and paid holidays in accordance with company policies.

• Employee referral program.

• Ongoing technical training and professional development.

• Continued education support for Master Plumber licensing and applicable certifications.

• Career growth and advancement opportunities.

• Supportive, team‑oriented work environment.

Work Environment & Physical Requirements

• Position requires travel to residential customer locations throughout the Denver Metro area and surrounding communities.

• Ability to perform plumbing service work in residential environments, including confined spaces, crawl spaces, and mechanical areas.

• Ability to safely lift, carry, bend, kneel, climb, and operate plumbing tools and equipment as required.

• Ability to work in varying indoor and outdoor conditions.

• Must follow all applicable safety procedures and company standards.

Join the Mighty Team!

If you are an experienced Plumbing Service Technician who takes pride in quality workmanship, enjoys helping homeowners, and wants to maximize your earning potential while growing your career, we want to hear from you!

Join a company that values its employees, rewards performance, and believes in building strong teams.

Great People. Strong Teams. A Mighty Future!

Equal Employment Opportunity

Mighty Plumbing, Heating, Air & Electric is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other status protected by applicable federal, state, or local law.