Plumbing Drain Technician - Mr. Plumber

Mr. Plumber Indiana; Indianapolis (IN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Telehealth

401k Retirement

Disability Insurance

Life Insurance

Wellness Program

Employee Assistance Program

Paid Time Off

Paid Holidays

Community Service Day

Plumbing School & Licensing Support

Job summary

Mr. Plumber/Williams Comfort Air in Indianapolis is hiring a Plumbing Drain Technician to diagnose, clear, repair, and maintain residential drain and sewer systems while delivering exceptional customer service.

You'll work with homeowners, use snakes, jetting equipment, cameras, and other tools; the role includes training, licensure support, and advancement opportunities. Join a growing team that invests in people, provides industry-leading training, and offers a clear path for career growth in

Qualifications

• Valid driver's license with a clean driving record.
• Experience in drain cleaning, plumbing, or sewer service preferred.
• Experience operating drain cleaning equipment, sewer cameras, and jetting machines preferred.
• Strong troubleshooting and diagnostic skills.
• Excellent communication and customer service abilities.
• Ability to explain technical issues clearly to customers.
• Detail-oriented with strong organizational skills.
• Plumbing license or willingness to obtain licensing through company-sponsored training.
• Ability to work independently while contributing to a team environment.

Responsibilities

• Diagnose, clear, repair, and maintain residential drain and sewer systems.
• Perform drain cleaning services using snakes, jetting equipment, cameras, and other specialized tools.
• Identify plumbing issues and recommend appropriate solutions.
• Educate homeowners on repair and replacement options and help them decide.
• Promote company services, maintenance agreements, and additional solutions as appropriate.
• Complete assigned service calls professionally and to company standards.
• Maintain accurate job documentation, warranty information, inventory records, and timekeeping.
• Communicate with dispatch, management, and support teams throughout the day.
• Maintain company vehicles, tools, and equipment in safe condition.
• Follow all safety policies and participate in ongoing training and development.
• Represent the company professionally while delivering outstanding customer service.
• Obtain proper certifications; company assists with training.

Skills

Valid driver's license

Customer service

Troubleshooting

Communication

Independence

Education

Plumbing license or willingness to obtain

Tools

Drain cleaning equipment

Sewer cameras

Jetting machines

Job description

Overview

Overview

Come join Mr. Plumber/Williams Comfort Air, one of the Midwest's largest and most trusted home service companies. We're growing because we invest in our people, provide industry-leading training, and create real opportunities for advancement.

Whether you're an experienced drain technician or looking to build a long-term career in the trades, we'll provide the tools, training, and support you need to succeed.

The Role

As a Plumbing Drain Technician, you'll diagnose, clear, repair, and maintain residential drain and sewer systems while delivering an exceptional customer experience. You'll help homeowners understand their options, recommend solutions that fit their needs, and take pride in solving problems the right way.

What’s In It For Me?

• $17+/hour base plus commission and performance incentives
• Company-paid plumbing school and licensing assistance
• Medical, Dental and Vision Insurance
• FREE Employee/Dependent Telehealth program, no copay
• Company Matched Health Savings Account and 401k Retirement Account
• FREE Long-Term Disability Insurance, Employee + Family Life Insurance, Wellness Program and Employee Assistance Program (Mental Health)
• Voluntary Short-Term Disability Insurance, Accident Insurance and Critical Illness Insurance
• PTO (Up to 4 weeks based on tenure), Paid Company Holidays, Paid Community Service Day

Responsibilities

What Will I Do?

• Diagnose, clear, repair, and maintain residential drain and sewer systems
• Perform drain cleaning services using snakes, jetting equipment, cameras, and other specialized tools
• Accurately identify plumbing and drainage issues and recommend appropriate solutions
• Educate homeowners on repair and replacement options, helping them make informed decisions
• Promote company services, maintenance agreements, and additional solutions when appropriate
• Complete assigned service calls professionally, efficiently, and to company standards
• Maintain accurate job documentation, warranty information, inventory records, and timekeeping
• Communicate effectively with dispatch, management, and support teams throughout the workday
• Maintain company vehicles, tools, and equipment in clean and safe working condition
• Follow all company safety policies and procedures
• Participate in ongoing training and development opportunities to expand technical knowledge and skills
• Represent the company professionally while delivering outstanding customer service on every call
• Have or be willing to get the proper certifications. (We can help you with this!)

Qualifications

Do I Have What It Takes?

• Valid driver's license with a clean driving record
• Previous drain cleaning, plumbing, or sewer service experience preferred
• Experience operating drain cleaning equipment, sewer cameras, and jetting machines strongly preferred
• Strong troubleshooting and diagnostic skills
• Excellent communication and customer service abilities
• Ability to explain technical issues and solutions in a way customers can understand
• Detail-oriented with strong organizational skills
• Plumbing license or willingness to obtain licensing through company-sponsored training
• Ability to work independently while contributing to a team-focused environment

Do you check the box for the above items? If so, you’ve found the right place to build upon your career.

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about the company by visiting our website.We look forward to speaking with you soon!

EQUAL OPPORTUNITY EMPLOYER

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.The companyencourages allqualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.