Plumbing Dispatch & Scheduling Coordinator

Four Seasons Heating, Air Conditioning, Plumbing, & Electric; Elgin (IL); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Holiday Pay

401(k) with matching

Short-Term Disability

Long-Term Disability

Life Insurance

Cellular Discounts

Paid Training

Career Growth Opportunities

Job summary

Four Seasons Heating, Air Conditioning & Plumbing in Elgin, IL is seeking a highly organized Dispatcher for our Plumbing Division. You will coordinate daily routes, optimize scheduling, and deliver exceptional customer service to clients and field staff.

The ideal candidate will communicate effectively, manage multiple priorities, and maintain accuracy in a fast-paced environment. Prior dispatch experience is a plus, with full-time hours Monday–Friday, 8:30 AM–5:00 PM.

Qualifications

• Previous dispatching, scheduling, customer service, or administrative experience preferred.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.

Responsibilities

• Coordinate daily technician routes and schedules with Lead Dispatcher.
• Dispatch plumbing professionals to customer appointments efficiently.
• Schedule service calls, inspections, site visits, estimates, and follow-ups.
• Monitor technician availability and adjust schedules as needed.
• Maintain accuracy of dispatch software and scheduling systems.

Skills

Communication skills

Organizational skills

Customer service

Multi-tasking

MS Office

Tools

Scheduling software

Computer proficiency

Job description

Four Seasons Heating, Air Conditioning & Plumbing in Elgin, IL is seeking a highly organized Dispatcher for our Plumbing Division. You will coordinate daily routes, optimize scheduling, and deliver exceptional customer service to clients and field staff.

The ideal candidate will communicate effectively, manage multiple priorities, and maintain accuracy in a fast-paced environment. Prior dispatch experience is a plus, with full-time hours Monday–Friday, 8:30 AM–5:00 PM.