Plumbing Customer Service Pro — Scheduling & Support

Tony LaMartina Plumbing Company, Inc.; St. Louis (MO); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

Weekly bonus

Job summary

Tony LaMartina Plumbing Company, Inc. is seeking a friendly Customer Service Representative to answer calls, schedule service, and keep our team coordinated in a busy St. Louis shop. This family-owned business values reliability, a positive attitude, and a customer-first mindset.

Experience with ServiceTitan is preferred, but we will train the right candidate. Enjoy a stable schedule with no weekends or nights, paid holidays and PTO, and a supportive team culture in a long-standing local company.

Qualifications

• Experience with ServiceTitan preferred, training provided if needed.
• Strong verbal and written communication skills.
• Reliable, friendly, and organized with multitasking ability.

Responsibilities

• Answer incoming phone calls with professionalism and a positive attitude
• Schedule service appointments quickly and accurately in ServiceTitan
• Communicate with internal team members to keep jobs flowing smoothly
• Outbound calls to our members
• Represent the brand with a customer-first mindset

Skills

Phone etiquette

Communication

Customer service

Organized

Education

High school diploma

Tools

ServiceTitan

Job description

Tony LaMartina Plumbing Company, Inc. is seeking a friendly Customer Service Representative to answer calls, schedule service, and keep our team coordinated in a busy St. Louis shop. This family-owned business values reliability, a positive attitude, and a customer-first mindset.

Experience with ServiceTitan is preferred, but we will train the right candidate. Enjoy a stable schedule with no weekends or nights, paid holidays and PTO, and a supportive team culture in a long-standing local company.