Plumber Service Technician

HireAligned; San Diego (CA); Sur place; USD 39 000 - 58 000; Plein temps

Avantages offerts par ce poste

Health and dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Tuition assistance

Comprehensive training and career成长

Résumé du poste

Bob Jenson Air Conditioning, Heating & Plumbing seeks a skilled Plumber Service Technician to join our San Diego team. This full-time role handles residential and light commercial service calls, diagnosing issues and performing repairs, installations, and maintenance.

You will communicate options clearly, adhere to codes, and document work in our CRM. You will receive ongoing training and career growth opportunities within our reputable company, supporting your professional development and

Qualifications

• 5-7 years of experience in residential plumbing service.
• Strong knowledge of plumbing systems, components, and repair techniques.
• Ability to read plumbing diagrams and technical documentation.
• Familiarity with relevant plumbing codes and safety procedures.

Responsabilités

• Respond promptly to scheduled plumbing service calls and emergencies.
• Diagnose problems, perform repairs, replacements, and maintenance.
• Install and maintain fixtures such as water heaters, valves, faucets, toilets, pumps, and piping.
• Deliver drain cleaning services and resolve common residential issues.
• Prepare and communicate accurate estimates; obtain customer authorization.
• Document diagnoses, repairs, and customer interactions using CRM software.
• Comply with safety regulations and company policies.

Connaissances

Customer service

Communication

Independence

Problem solving

Time management

Safety procedures

Physical stamina

Formation

Plumbing license or certification preferred

Outils

CRM software

Drain cleaning equipment

Description du poste

Plumber Service Technician Bob Jenson Air Conditioning, Heating & Plumbing is seeking a skilled and experienced Plumber Service Technician to join our reputable team. As a trusted provider of residential and light commercial plumbing services, our company has been serving the community for over 45 years, delivering reliable and high-quality plumbing solutions. We take pride in our commitment to exceptional workmanship and customer satisfaction, and we are looking for a Plumber Service Technician who shares these values. This is a full-time opportunity for professionals who enjoy problem-solving, working independently, and delivering top-tier service to customers. As a Plumber Service Technician, you will respond to plumbing service calls, diagnose issues, and perform repairs, installations, and maintenance in residential and light commercial settings. Your role will involve clear communication with customers, providing honest recommendations, and ensuring all work meets company standards and plumbing codes. You will have the chance to represent a respected brand, contribute to a positive customer experience, and benefit from ongoing training and career growth opportunities. Working as a Plumber Service Technician at Bob Jenson Air Conditioning, Heating & Plumbing offers the advantage of being part of a supportive and established team. The company values professional development, offering ongoing training and opportunities for advancement.

Plumber Service Technician - Summary

• Full‑time role performing residential and light commercial plumbing service calls
• Diagnose, repair, and install plumbing systems and components
• Communicate solutions and options to customers in a clear and professional manner
• Maintain accurate records of all service calls and work performed
• Represent the company with professionalism and integrity on every job

Duties & Responsibilities

• Respond promptly to scheduled plumbing service calls and emergencies
• Assess and diagnose plumbing problems, providing clear explanations to customers
• Perform plumbing repairs, replacements, and maintenance according to company and code standards
• Install, repair, and maintain fixtures such as water heaters, valves, faucets, toilets, pumps, and piping
• Deliver drain cleaning services and resolve common residential plumbing issues, including leaks, clogs, and low water pressure
• Offer customers repair and replacement options tailored to their needs and budgets
• Prepare and communicate accurate estimates before starting work
• Obtain customer authorization before performing services
• Educate customers on maintenance, upgrades, and system improvements
• Document diagnoses, repairs, recommendations, and customer interactions using service management software
• Keep service vehicle clean, organized, and well-stocked
• Comply with all safety regulations, OSHA standards, and company policies
• Collaborate with dispatch, customer service, and management teams to ensure a seamless customer experience
• Participate in ongoing technical, safety, and customer service training sessions

Salary & Benefits

• Competitive hourly wage with commission and additional earning opportunities
• Health, dental, and vision insurance plans
• Life and disability insurance coverage
• 401(k) retirement plan
• Paid time off for vacation, sick leave, and holidays
• Tuition assistance for professional development
• Comprehensive training and ongoing career growth support

Qualifications & Requirements

• 5-7 years of experience in residential plumbing service
• Strong knowledge of plumbing systems, components, and repair techniques
• Proficiency in diagnosing and troubleshooting a range of plumbing issues, including drain cleaning
• Ability to read plumbing diagrams and technical documentation
• Familiarity with relevant plumbing codes and safety procedures
• Excellent customer service and communication skills
• Ability to work independently and manage multiple service calls daily
• Professional demeanor and appearance at all times
• Valid driver’s license and clean driving record required
• Plumbing license or certification preferred, but not mandatory
• Comfortable using technology, including smartphones, tablets, and CRM software
• Able to lift equipment and materials, and perform physical tasks associated with plumbing work
• Willingness to work in confined spaces, crawl spaces, and attics as needed
• Flexible schedule, including availability for occasional evenings, weekends, and on‑call shifts

Ideal Candidate Snapshot

• Experienced and detail‑oriented with a strong sense of pride in their craft
• Self‑motivated, reliable, and comfortable working independently
• Excellent communicator who builds trust with customers through honesty and quality service
• Problem‑solver with a commitment to safety and industry standards
• Team player who collaborates well with colleagues and management

Other Relevant Information

• Bob Jenson Air Conditioning, Heating & Plumbing has a longstanding reputation for reliability and quality in the local community
• The company values employee contributions, supports professional growth, and celebrates achievements
• Modern tools, technology, and resources provided to support success on the job
• Supportive team environment with a focus on customer satisfaction and employee well‑being