Plumber Service Technician

HireAligned; Bellingham (WA); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Take-home company vehicle

Medical insurance with employer's high

401(k) with company match

Paid vacation, sick leave, and paidhol

Biweekly sales incentives

Overtime pay

Company events and memberships

Job summary

Gary's Plumbing & Heating is seeking a licensed Plumber Service Technician to provide expert residential plumbing service, repair, and on-site sales to homeowners. You will operate from a fully stocked truck and work with a supportive team in a family-owned business that values employee success.

The role emphasizes balancing technical plumbing work with customer-facing sales, growth opportunities, and a stable, reward-driven work environment in Washington state.

Qualifications

• Valid Washington plumbing certification: PL01, PL02, or PL04.
• Minimum of three years of plumbing experience, preferably in residential service.
• Familiarity with service management software and pricing systems is a plus.

Responsibilities

• Run scheduled residential plumbing service calls from a company vehicle.
• Diagnose issues, present repair and replacement options, and complete work on-site.
• Occasionally participate in small kitchen and bath remodels and light commercial projects (no new construction).
• Follow established sales processes to guide customers through available solutions.
• Independently manage service calls, and provide guidance to assigned helpers when applicable.

Skills

Sales

Customer service

Self-motivation

Leadership

Communication

Education

Washington plumbing certification PL01/PL02/PL04

Tools

ServiceTitan

The New Flat Rate

Job description

Plumber Service Technician positions are available with Gary's Plumbing & Heating, a reputable and established plumbing and heating company. As a proud member of the PHCC, Gary's Plumbing & Heating has a 20-year track record of delivering fast, friendly, and reliable home services. This full-time opportunity is ideal for experienced, licensed plumbers who are passionate about providing exceptional residential plumbing service, thrive in a sales-based service environment, and value working for a supportive, family-owned business.

As a Plumber Service Technician, you will be the face of Gary's Plumbing & Heating, responding to residential service calls with a focus on diagnosing, repairing, and selling solutions directly to homeowners. The company’s unique approach is built around maximizing your time in front of customers, not on the road, so you can effectively use your skills and maximize your earning potential. You will operate from a fully stocked take-home truck, and benefit from a support team including a dedicated parts runner and efficient replenishment systems to keep you focused on serving clients.

Gary's Plumbing & Heating emphasizes professional growth and values each team member’s expertise. The company’s leadership includes seasoned tradespeople who have designed operational systems with technicians’ real-world needs in mind. The organization’s culture is inclusive, supportive, and focused on enabling its team to succeed both professionally and personally. If you are looking for a stable, rewarding service career with growth potential, this is an excellent fit.

Plumber Service Technician - Summary

• Provide expert residential plumbing service, repair, and sales to homeowners.
• Utilize a company-provided, stocked service vehicle and support systems.
• Engage directly with customers to diagnose, sell, and complete plumbing jobs.
• Participate in a collaborative, family-owned business environment that prioritizes employee success and customer satisfaction.

Duties & Responsibilities

• Run scheduled residential plumbing service calls from a company vehicle.
• Diagnose issues, present repair and replacement options, and complete work on-site (including drains, fixtures, water heaters, leaks, and repairs).
• Occasionally participate in small kitchen and bath remodels and light commercial projects (no new construction).
• Work in a variety of settings, including crawlspaces, attics, and confined spaces as required.
• Follow established sales processes to guide customers through available solutions.
• Independently manage service calls, and provide guidance to assigned helpers when applicable.
• Maintain accurate records of service performed and parts used.
• Contribute to a positive team environment and uphold company values.

Salary & Benefits

• Competitive hourly wage structure based on experience and licensure.
• Biweekly sales incentives added to every hour worked once revenue targets are met, with additional earning potential as sales increase.
• Overtime available, paid at an enhanced incentive rate.
• Additional cash incentives for promotions, memberships, premium installations, and after-hours calls.
• Base hourly safety net ensures consistent earnings.
• Medical insurance with significant employer contribution, dental, vision, and supplemental coverage options.
• 401(k) retirement savings plan with company match.
• Paid vacation time increasing with tenure, paid sick leave, and paid holidays.
• Take-home company vehicle and fuel card for qualified technicians.
• Company-provided safety equipment and branded work apparel.
• Efficient parts delivery and truck replenishment system.
• Ongoing professional training and educational assistance opportunities.
• Employee perks such as memberships and company events.

Qualifications & Requirements

• Valid Washington plumbing certification: PL01, PL02, or PL04.
• Minimum of three years of plumbing experience, preferably in residential service.
• Strong sales acumen and comfort working within a sales-based service model.
• Valid driver’s license with an insurable driving record.
• Ability to work in confined spaces, including attics and crawlspaces.
• Self-motivated, reliable, and capable of instructing less experienced team members when needed.
• Familiarity with service management software (such as ServiceTitan) and menu pricing systems (such as The New Flat Rate) is a plus.
• HVAC experience is considered an asset.

Ideal Candidate Snapshot

• Licensed, experienced plumber with a strong customer service orientation.
• Comfortable with both technical plumbing work and communicating value to customers.
• Thrives in a fast-paced, supportive, and incentive-driven environment.
• Demonstrates professionalism, reliability, and a commitment to continuous learning.
• Values working for a company that recognizes and rewards performance.

Other Relevant Information

• Position is full-time, with a schedule designed to balance work and personal life.
• Role includes participation in an on-call rotation, supported by efficient operational systems.
• Gary's Plumbing & Heating is an equal opportunity employer and maintains an inclusive, supportive work environment.
• Enjoy working in a vibrant community known for its quality of life and opportunities for skilled trades professionals.

Gary's Plumbing & Heating is an equal opportunity employer.