PLM & Product Data Lead: Ownership & Governance

Gorilla Commerce; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

Gorilla Commerce seeks a Manager, PLM & Product Data to own and evolve the company's PLM platform. You will govern structure, data quality and adoption across sourcing teams, with IT handling integration and a dedicated analyst supporting data work.

Based globally with core US Eastern hours, you will shape the 18‑month roadmap for specification and BOM governance, packaging, and claims data, ensuring data integrity and scalable processes across the business.

Qualifications

• 5+ years in PLM, product data management or product operations.
• Strong grasp of product hierarchy, multi-level BOMs, specifications and revision management.
• Experience maintaining product data integrity against an ERP, including reconciliation and integration keys.
• Experience designing or governing approval workflows and version control.
• Advanced Excel and confident handling of large product datasets.
• Excellent written and verbal English.

Responsibilities

• Own the day-to-day health, configuration and evolution of the PLM platform.
• Set PLM structure and use across product hierarchy, specs, BOMs, materials.
• Determine whether issue solved through configuration, data architecture, process design or vendor development.
• Own integration keys and mappings between PLM and ERP.
• Own product data quality as an ongoing discipline rather than a periodic cleanup.
• Establish validation standards, naming conventions and audit routines that prevent errors upstream.
• Reconcile PLM against ERP master data and resolve discrepancies at root cause.
• Close residual implementation gaps across product hierarchy, suppliers and factories, BOMs, color/size and supplier data.
• Design and govern state models, approval workflows and revision control.
• Define how specification and BOM changes are requested, approved, tested and released.
• Assess downstream impact of data and configuration changes before release.
• Establish clear decision rights across this role, functional owners, IT and leadership.
• Drive adoption across a distributed sourcing organization as a core deliverable of the role.
• Build and maintain SOPs, training materials and onboarding for new users.
• Move remaining product workflows off spreadsheets and email and into PLM.
• Identify recurring process failures and resolve the root cause rather than the symptom.
• Own the day-to-day relationship with the PLM software vendor.
• Manage tickets, requirements, testing and feature scoping independently, escalating commercial matters to the VP.
• Own the business-side PLM roadmap and translate business needs into practical system and process solutions.
• Sequence future capability including deeper Level 2 and 3 BOM structure, packaging governance and claims data.
• Support the IT-led PLM–ERP integration through requirements definition, mapping validation and UAT.
• Diagnose whether issues originate in source data, PLM configuration, integration logic or the ERP.
• Keep integration keys complete and accurate across all active SKUs.

Skills

PLM / Product Data Management

Product hierarchy & BOMs

ERP data reconciliation

Workflow governance

Advanced Excel

English communication

Tools

Centric PLM

Python

SQL

Power Query

REST APIs

Job description

Gorilla Commerce seeks a Manager, PLM & Product Data to own and evolve the company's PLM platform. You will govern structure, data quality and adoption across sourcing teams, with IT handling integration and a dedicated analyst supporting data work.

Based globally with core US Eastern hours, you will shape the 18‑month roadmap for specification and BOM governance, packaging, and claims data, ensuring data integrity and scalable processes across the business.