Player Support Specialist

Praxis Tech; Town of Malta (NY); On-site; USD 31,981 - 38,834; Full time

Benefits offered by this job

Health insurance

Pension

Paid time off

Job summary

kwiff is seeking a Customer Experience Agent to join our Malta team, delivering excellent service to players and ensuring smooth game experiences. You will be the first point of contact for players, resolving issues and guiding them through gameplay with professionalism and empathy.

This role emphasizes responsive support, handling inquiries, and maintaining high customer satisfaction as part of a global iGaming brand. Join a dynamic, fast-paced environment in Malta.

Responsibilities

• Providing excellent customer service and support to the company's players.

Job description

kwiff is seeking a Customer Experience Agent to join our Malta team, delivering excellent service to players and ensuring smooth game experiences. You will be the first point of contact for players, resolving issues and guiding them through gameplay with professionalism and empathy.

This role emphasizes responsive support, handling inquiries, and maintaining high customer satisfaction as part of a global iGaming brand. Join a dynamic, fast-paced environment in Malta.