Nordic Speaking Customer Support - iGaming (Malta)

Next Job Abroad

Finland (MN)

Hybrid

USD 27,030 - 33,036

Full time

14 days+
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Benefits offered by this job

Health care benefits
Competitive performance bonuses
Yearly salary of €26,000 excluding bonuses
Relocation package
State-of-the-art premises

Job summary

Next Job Abroad is seeking a Nordic Speaking Customer Service Representative to join our team in vibrant Malta, a hub for excellence in iGaming. In this role, you will assist Nordic-speaking players, ensuring they receive outstanding support and have a stellar gaming experience.

As part of your journey with us, you will enjoy career growth opportunities, competitive bonuses, a hybrid working setup, and a comprehensive relocation package. Join us and thrive in a diverse work environment, fully embracing the Maltese culture!

Qualifications

  • Fluent in a Nordic language and proficient in English; additional languages are a plus.
  • Experience in customer service, preferably in the iGaming industry.
  • Able to work well under pressure in a fast-paced environment.

Responsibilities

  • Assist Nordic-speaking players via live chat, email, and phone.
  • Address and resolve customer inquiries regarding gaming accounts.
  • Document customer interactions accurately.

Skills

Fluent in a Nordic language (Swedish, Danish, Finnish, or Norwegian)
Proficient in English
Experience in customer service
Excellent verbal and written communication skills
Strong problem-solving skills

Tools

CRM software

Job description

Next Job Abroad is seeking a Nordic Speaking Customer Service Representative to join our team in vibrant Malta, a hub for excellence in iGaming. In this role, you will assist Nordic-speaking players, ensuring they receive outstanding support and have a stellar gaming experience.

As part of your journey with us, you will enjoy career growth opportunities, competitive bonuses, a hybrid working setup, and a comprehensive relocation package. Join us and thrive in a diverse work environment, fully embracing the Maltese culture!

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