Lead Player Services & Cash Operations

Boomtown Casino Biloxi; Biloxi (MS); On-site; USD 30,000 - 50,000; Full time

Job summary

Boomtown Casino Biloxi is seeking a dedicated team member to manage funds and ensure compliance with regulations. The role involves verifying paperwork, supervising staff, and maintaining security over cash operations. Candidates should possess a high school diploma or equivalent, along with strong communication and problem-solving skills. The position requires flexibility for various shifts and the ability to interact diplomatically with guests. Must be at least 21 years of age and able to obtain a Gaming Permit.

Qualifications

• Must be proficient in Microsoft Office applications.
• Excellent oral and written communication skills are required.
• Ability to add, subtract, multiply, and divide using whole numbers and decimals.

Responsibilities

• Verify all paperwork before sending to accounting/audit.
• Ensure all local, state, and federal regulations are followed.
• Provide supervision to Player Services Reps I, II, and III.

Skills

Excellent guest relations

Problem-solving skills

Verbal communication

Written communication

Keyboarding skills

Knowledge of office machines

Education

High school diploma/GED

1-2 years customer service experience

Tools

Microsoft Office

Database software

Spreadsheets

Word processing software

Job description

Boomtown Casino Biloxi is seeking a dedicated team member to manage funds and ensure compliance with regulations. The role involves verifying paperwork, supervising staff, and maintaining security over cash operations. Candidates should possess a high school diploma or equivalent, along with strong communication and problem-solving skills. The position requires flexibility for various shifts and the ability to interact diplomatically with guests. Must be at least 21 years of age and able to obtain a Gaming Permit.