Player Services Cashier

Treasure Bay Llc; Biloxi (MS); On-site; USD 17,000 - 25,000; Full time

Job summary

Treasure Bay Llc in Biloxi, Mississippi is hiring a Player Services Cashier to handle cage transactions, assist guests, enroll new members in the Player’s Club, and manage rewards and coupons. This role requires precise cash handling, friendly guest service, and compliance with gaming regulations.

The position involves serving as a cash and chip redemption point, following security procedures, and supporting other departments as needed in a fast-paced casino environment.

Qualifications

• Must have - or be able to obtain - a Mississippi Gaming license.

Responsibilities

• Completes transactions for customers within the specified approval guidelines.
• Demonstrating courtesy and friendliness at all times.
• Provides credit customers with markers and assists new customers in establishing new credit accounts.
• Evidences all funds received or paid out with a negotiable instrument or internal document.
• Processes cash-out transactions using personal checks, credit cards, or money transfers for all customers according to Mississippi Gaming and Treasure Bay guidelines.
• Serves as a source of operational funds and as a facility for disposition of excess
• Serves as a redemption area for customers’ unused gaming chips, and vouchers/tickets
• Provides proper security and accountability of company funds.
• Encourages customers to apply cash-outs to outstanding accounts, or refers to questionable cash-outs to supervisor.
• Handles customer complaints; refers to procedure for detailed handling.
• Provide guest services related to membership privileges, such as issuing complementaries, redemption of coupons, promotion entry forms and general casino information.
• Enrollment of new members in the Player’s Club marketing database/ issuing cards.
• Resets Player PIN

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Player Services Cashier

Full Time Biloxi, MS, US

4 days ago Requisition ID: 1238

Job Title: Player Services Cashier Job Code: # 152161

Reports to: Cage Shift Manager/Supervisor on Duty

FUNCTION

Complete Cashier Cage transactions with customers and other departments.

Must have - or be able to obtain - a Mississippi Gaming license.

DUTIES & RESPONSIBILITIES

• 1. Completes transactions for customers within the specified approval guidelines.
• Demonstrating courtesy and friendliness at all times.
• 2. Provides credit customers with markers and assists new customers in establishing new credit accounts.
• 3. Evidences all funds received or paid out with a negotiable instrument or internal document.
• 4. Processes cash-out transactions using personal checks, credit cards, or money transfers for all customers according to the guidelines set forth by Mississippi Gaming, Treasure Bay and any applicable outside service provider.
• 5. Serves as a source of operational funds and as a facility for disposition of excess
• 6. Serves as a redemption area for customers’ unused gaming chips, and vouchers/tickets
• 7. Provides proper security and accountability of company funds.
• 8. Encourages customers to apply cash-outs to outstanding accounts, or refers to questionable cash-outs to supervisor.
• 9. Handles customer complaints; refers to procedure for detailed handling.
• 10 Provide guest services related to membership privileges, such as issuing complementaries, redemption of coupons, promotion entry forms and general casino information.
• 11. Enrollment of new members in the Player’s Club marketing database/ issuing cards.
• 12. Resets Player PIN

SIGNATORY ABILITY

• 1. Fill/Credit Slips (if applicable).
• 4. Bank count sheet (if applicable).
• 6. Void Fill/Credit slip(s) (if applicable).
• 7. Bank reconciliation sheet (if applicable).
• 8. Soft Count Buy Sheet (if applicable).
• 9. Even Exchange forms.
• 10. “Manual Marker Log” and manual Customer Deposit.
• 12. Customer Deposit.
• 14. Cage Transaction Slip and higher authority (if applicable).