Player Services - Cage Cashier

Zia Park Llc; Hobbs (NM); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off varies by policy

Job summary

PENN Entertainment in Hobbs, NM is seeking energetic team players to join our entertainment-focused team. You will greet guests, answer questions, exchange tickets for cash, and provide professional representation at internal and external meetings and events.

Starting wage is $12.00 per hour plus a token pool, with benefits like day-one medical coverage, 401(k) matching, and an annual performance bonus. English proficiency and the ability to lift up to 75 lbs are required.

Qualifications

• High school diploma or equivalent.
• One year of prior work experience.
• Proficient in Microsoft Excel, Access and Word.
• Experience handling money preferred.
• Ability to work with mathematical concepts and apply them practically.
• Ability to read, write and speak English.
• Able to respond to guest inquiries with professionalism.
• Able to read and interpret safety rules and manuals.
• Able to present information and answer guest questions.
• This is a smoking environment in guest areas; non-smoking areas for employees where designated.
• Physically capable of pushing, pulling, lifting up to 75 lbs and staying mobile in various spaces.

Responsibilities

• Exchange tickets for cash and handle cash transactions accurately.
• Answer patron questions and provide solutions with a professional demeanor.
• Represent the company professionally at internal and external meetings and events.
• Ensure interactions with guests adhere to Mychoice reward program guidelines.
• Perform other duties as assigned by department and/or management.
• Follow all cleaning, sanitation and PPE guidelines.

Skills

Microsoft Excel

Microsoft Access

Microsoft Word

Money handling experience

English language proficiency

Education

High school diploma or equivalent

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

• Exchange tickets for cash
• Exchange cash equivalents for front money deposits
• Exchange approved checks for cash
• Answer patron questions and provide solutions with a professional demeanor
• Provide professional representation at internal and external meetings and events
• Ensure interactions with internal and external guests follow the guidelines of the Mychoice reward program.
• Performs other duties as may be assigned by department and/or company management.
• Follows all cleaning, sanitation and PPE position specific guidelines.

BRING US YOUR BEST.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• High school diploma or equivalent
• One year of prior work experience
• Must be proficient in Microsoft applications (Excel, Access, Word)
• Previous money handling experience preferred
• Must have the ability to work with mathematical concepts and apply concepts to practical situations
• Must have the ability to read, write and speak English
• Must have the ability to respond to common inquiries or complaints from guests
• Must have the ability to read and interpret documents, such as safety rules and manuals
• Must have the ability to present information and respond to questions from guests
• This is a smoking environment in guest areas and a non‑smoking, with the exception of designated areas, employee environment
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

Language Skills

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
• While performing the duties of this job, the employee mostly works inside the building. The employee is regularly exposed to airborne particles, toxic fumes and/or chemicals.
• The noise level in the work environment is loud.
• Exposure to bright lighting.
• Exposure to unrestricted second‑hand smoke.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

Equal Opportunity Employer

STARTING SALARY

$12.00 + Toke Pool