Player's Club Host & Promotions Emcee

Mille Lacs Corporate Ventures; Northern (KY); Hybrid; USD 19,000 - 28,000; Full time

Job summary

Mille Lacs Grand Casino Hinckley is seeking a friendly Players Club Ambassador in the Marketing department to greet guests, enroll players, and assist with events and promotions.

You will provide accurate information about casino amenities, run drawings, upsell club benefits, and help guests with hotel bookings and questions. Strong communication, basic computer skills, and a neat appearance are expected; prior customer service or hospitality experience is helpful; this is an on-site role.

Qualifications

• High school diploma or GED required.
• Basic computer skills including Microsoft Word, Excel, and Outlook.
• Money-handling experience preferred.

Responsibilities

• Maintains knowledge of casino amenities, promotions, events, and entertainment, and provides guests with accurate information.
• Assists in the execution of casino promotions, events, drawings, and entertainment from setup to teardown.
• Promotes player’s club loyalty and educates guests about club benefits.
• Maintains knowledge of the player’s club system operations, including enrolling members and redeeming points.

Skills

Guest service

Promotions

Event support

Cash handling

Microsoft Office

Education

High school diploma

Job description

Mille Lacs Grand Casino Hinckley is seeking a friendly Players Club Ambassador in the Marketing department to greet guests, enroll players, and assist with events and promotions.

You will provide accurate information about casino amenities, run drawings, upsell club benefits, and help guests with hotel bookings and questions. Strong communication, basic computer skills, and a neat appearance are expected; prior customer service or hospitality experience is helpful; this is an on-site role.