Platform Support Engineer New York

Octaura LL TradingCo, LLC; New York (NY); Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation and equity

Flexible paid time off

Daily breakfast, coffee and snacks

Onsite gym & discounted membership

Job summary

Octaura LL TradingCo, LLC is seeking a Platform Support Engineer for their NYC office to support CLO and Loans trading systems. The role demands a proactive approach for solving system issues and ensuring high availability of critical systems.

The ideal candidate will have at least 5 years' application support experience, strong communication skills, and experience with tools like Linux, Java, and SQL. Benefits include competitive compensation, equity, and flexible paid time off.

Qualifications

• Minimum 5 years of application support experience, preferably in the financial industry.
• At least 3 years supporting financial or other applications.
• Excellent oral and written communication skills.

Responsibilities

• Maintain and support the CLO and Loans trading system.
• Ensure high availability of production, demonstration, and test systems.
• Resolve system problems in a timely manner.

Skills

Linux command line

Java

Python

SQL

Shell scripting

Nagios

Splunk

Ticketing systems (Jira, ServiceNow)

Education

Bachelor's degree or equivalent

Job description

Existing workflows within syndicated loan and CLO markets are painful for clients: they are outdated, overcomplicated, and time‑consuming. It’s time for a change.

Octaura is reimagining the way these markets trade, with efficiency, transparency and simplicity at the heart of what we do. We bring trading capabilities, data and analytics together for the first time on a digitized platform—fundamentally transforming the markets and streamlining workflows like never before.

We’re a values‑driven company dedicated to collaboration, transparency, impact and innovation. Our diverse team reflects the world we serve.

The role in a nutshell

The Platform Support Engineer will join Octaura’s Platform Support team to maintain and support the CLO and Loans trading system and other internal applications. They are responsible for ensuring high levels of availability of production, demonstration, and test systems in a high‑pressure, mission‑critical environment. The Engineer plays a key role in resolving any system problems in a timely and professional manner.

The role requires proactively learning and understanding Octaura’s business needs, developing or implementing solutions that meet those needs, and demonstrating strong problem‑solving and multi‑tasking skills. Flexibility is essential, as the schedule may include occasional late‑night or weekend duties. This position is based in our NYC office (four days in‑office Monday‑Thursday, one day remote).

Desired experience

• Bachelor’s degree or equivalent with combined experience.
• Minimum 5 years of application support experience, preferably in the financial industry, with at least 3 years supporting financial or other applications.
• Excellent oral and written communication skills.
• Skills in any or all of the following give an edge:
• Linux command line
• Shell scripting
• Java
• Python
• SQL
• Nagios and/or Splunk
• Ticketing systems such as Jira or ServiceNow

The base pay range for this position in New York is $100,000 – $150,000 annually. Pay may vary based on knowledge, skills, and experience. Equity and year‑end bonus may be provided as part of the compensation package, along with a full range of medical, financial, and other benefits.

Octaura Work Perks

• Competitive compensation and equity
• Flexible paid time off
• Daily breakfast, coffee and snacks in the office
• Onsite gym & discounted membership

We’re committed to equal opportunity employment

Octaura is an equal‑opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.