Platform Support Engineer

Motive Partners; New York (NY); Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation and equity

Flexible Paid Time Off

Competitive Parental Leave

Daily breakfast, coffee and snacks in the office

90% company-paid healthcare

Onsite gym & discounted membership

Job summary

Motive Partners is searching for a Platform Support Engineer to join Octaura’s team in New York. This role involves supporting the CLO and Loans trading system while ensuring high levels of availability across all environments.

The ideal candidate will have over 5 years of experience in application support within the financial industry, with strong problem-solving skills and flexibility in working hours. Perks include competitive compensation, equity, and health benefits.

Qualifications

• 5+ years' experience in application support, preferably in the financial industry.
• At least 3+ years maintaining and supporting financial or other applications.
• Excellent oral and written communication skills.

Responsibilities

• Maintain and support the CLO and Loans trading system and other internal applications.
• Ensure high availability of production, demonstration, and test systems.
• Resolve system problems in a timely and professional manner.

Skills

Linux command line

Shell scripting

Java

Python

SQL

Nagios and/or Splunk

Ticketing systems (Jira or ServiceNow)

Education

Bachelor’s degree or equivalent

Job description

It's time to transform markets

Existing workflows within syndicated loan and CLO markets are painful for clients: they are outdated, overcomplicated, and time-consuming. It’s time for a change.

Octaura is reimagining the way these markets trade, with efficiency, transparency and simplicity at the heart of what we do. We bring trading capabilities, data and analytics together for the first time on a digitized platform–fundamentally transforming the markets and streamlining workflows like never before.

At Octaura, everyone belongs

It’s essential that Octaurians are confident in knowing they have the space to use their voice and talents. The world is diverse and we actively want our team to reflect this. We’re a values-driven company and by engaging, solving and evolving together, we create a culture that is collaborative, transparent, impactful and innovative. And fun!

The role in a nutshell

The Platform Support Engineer will join Octaura’s Platform Support team to maintain and support the CLO and Loans trading system and other internal applications. They are responsible for ensuring the high levels of availability of the production, demonstration and test systems. They will work in a high‑pressure mission critical production environment. The candidate will play a key role in the resolution of any problems in the system in a timely and professional manner.

To be successful in this role, the Platform Support Engineer is expected to proactively learn and understand Octaura’s business needs, and develop or implement solutions to meet those needs. To that end, the Platform Support Engineer is expected to demonstrate a proven ability to problem-solve and multi-task. Flexibility is a must, as the schedule may include occasional late night or weekend duties.

This is an exciting time for Octaura as we are rapidly growing and are looking for energetic, collaborative and driven thinkers to join us! Please note this role is based out of our NYC office and our current structure is 4 days (Mon‑Thurs) in the office, 1 day from home.

Desired experience

• Bachelor’s degree or equivalent with combined experience.
• The ideal candidate must have 5+ years' work experience In application support, preferably in the financial industry, with at least 3+ years spent in maintaining and supporting financial or other applications.
• Demonstrate excellent oral and written communication skills.
• Skills and experience in any or all of the following will give the right candidate an edge:
  • Linux command line
  • Shell scripting
  • Java
  • Python
  • SQL
  • Nagios and/or Splunk
  • Ticketing systems such as Jira or ServiceNow

The base pay range for this position in New York is $100,000 - $150,000 annually. Pay may vary depending on job-related knowledge, skills, and experience. Equity and year-end bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. Applicants should apply via Octaura's internal or external careers site.

Octaura Work Perks

• Competitive compensation and equity
• Flexible Paid Time Off
• Competitive Parental Leave
• Daily breakfast, coffee and snacks in the office
• 90% company-paid healthcare
• Onsite gym & discounted membership

We’re committed to equal opportunity employment

Octaura is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.