Platform Program Manager, Partner Ops: Onboarding & Growth

Apple Inc.; New York (NY); On-site; USD 149,000 - 249,000; Full time

Job summary

Apple is seeking a Platform Program Manager for AMP Partner Operations in Cupertino to lead platform capability expansion across services partnerships. You will bridge business strategy, technical integration and partner execution, guiding global partners through onboarding lifecycle and ensuring scalable, automated workflows.

You will collaborate with Business Development, Engineering, Product, QA, Legal, Marketing, and regional teams to standardize processes and drive adoption of new

Qualifications

• 8+ years of technical program or operations management experience driving complex, partner-facing integrations.
• Deep familiarity with subscription lifecycle mechanics, recurring billing, and API-driven partner integrations.
• Proven track record in end-to-end partner onboarding & operational readiness, from defining intake processes and writing operational requirements to coordinating production verification testing (PVT/UAT).
• Strong cross-functional orchestration skills, with the demonstrated ability to lead workstreams across Engineering, Product, Business Development, Commerce/Billing, Legal/Privacy, and Regional Operations teams globally.
• Strong analytical and problem-solving aptitude, with experience troubleshooting back-end event triggers, signaling mechanisms, and data-flow discrepancies across multi-party ecosystems.
• Excellent written and verbal communication skills, capable of presenting technical concepts clearly to executive leadership, authoring partner-facing integration guides, and managing multi-stakeholder operational reviews.

Responsibilities

• Own the end-to-end operational lifecycle for new platform features and major partner launches.
• Drive adoption of platform capabilities and onboarding for emerging features to our billing platform.
• Collaborate with product and engineering on operational readiness for new subscription models and multi-country configurations.
• Define migration and sunset flows for partner-billed to Apple-direct models with end-to-end requirements.
• Lead production verification and testing strategy with QA and UAT teams.
• Triage blockers related to deep-link localization, tax formatting, and account unlinking scenarios.
• Oversee intake trackers and roadmap requests; balance partner velocity with platform health.
• Standardize governance and enablement with regional teams and integrators; deliver onboarding toolkits.
• Identify and automate manual onboarding steps to scalable, self-serve tools.

Skills

Partner integrations

Cross-functional leadership

API-driven integrations

Program management

Education

BA/BS degree

Tools

APIs

Job description

Apple is seeking a Platform Program Manager for AMP Partner Operations in Cupertino to lead platform capability expansion across services partnerships. You will bridge business strategy, technical integration and partner execution, guiding global partners through onboarding lifecycle and ensuring scalable, automated workflows.

You will collaborate with Business Development, Engineering, Product, QA, Legal, Marketing, and regional teams to standardize processes and drive adoption of new