Platform Product Owner — Salesforce & CRM Ecosystem

Milliken and Company; Hilltop (SC); On-site; USD 100,000 - 130,000; Full time

Job summary

Milliken and Company seeks a Commercial Platforms Product Owner to drive Salesforce and connected platforms roadmap, collaborating with Sales, Marketing, and IT to deliver scalable solutions across Salesforce, HubSpot, Highspot, SAP, and analytics tools.

The role requires strong Salesforce expertise, a track record in Revenue/Sales Operations, and the ability to translate business needs into platform capabilities, while leading Agile delivery and ensuring data integrity.

Qualifications

• Bachelor’s degree and five+ years in Salesforce product ownership, CRM strategy, Revenue Operations, Sales Operations, or related role.
• Demonstrated Salesforce expertise: accounts, contacts, leads, campaigns, opportunities, flows, validation rules, permissions, reporting, and data governance.
• Experience translating commercial problems into scalable process and technology solutions.
• Experience managing a product backlog in an Agile delivery environment.
• Strong facilitation, analytical, communication, prioritization, and problem-solving skills.
• Preferred: Salesforce Administrator, Business Analyst certifications; experience integrating Salesforce with HubSpot or other platforms.

Responsibilities

• Own Salesforce and commercial platforms roadmap and backlog, prioritizing by business value and data integrity.
• Diagnose processes, systems, and data challenges; propose scalable workflows and solutions.
• Lead functional solution design across Salesforce, HubSpot, Highspot, SAP, and analytics platforms.
• Translate solutions into process designs, user stories, data requirements, and acceptance criteria.
• Guide work through Agile delivery and approve capabilities; monitor adoption and data quality.
• Collaborate with Sales Enablement and business partners to drive change and improvements.

Skills

Salesforce ownership

CRM strategy

Revenue Operations

Sales Operations

Agile delivery

Facilitation

Analytical

Communication

Prioritization

Problem-solving

Education

Bachelor’s degree

Tools

Salesforce

HubSpot

Highspot

SAP

Power BI

Microsoft Fabric

Job description

Milliken and Company seeks a Commercial Platforms Product Owner to drive Salesforce and connected platforms roadmap, collaborating with Sales, Marketing, and IT to deliver scalable solutions across Salesforce, HubSpot, Highspot, SAP, and analytics tools.

The role requires strong Salesforce expertise, a track record in Revenue/Sales Operations, and the ability to translate business needs into platform capabilities, while leading Agile delivery and ensuring data integrity.