Commercial Platforms Product Owner

Milliken and Company; Hilltop (SC); On-site; USD 100,000 - 130,000; Full time

Job summary

Milliken and Company seeks a Commercial Platforms Product Owner to drive Salesforce and connected platforms roadmap, collaborating with Sales, Marketing, and IT to deliver scalable solutions across Salesforce, HubSpot, Highspot, SAP, and analytics tools.

The role requires strong Salesforce expertise, a track record in Revenue/Sales Operations, and the ability to translate business needs into platform capabilities, while leading Agile delivery and ensuring data integrity.

Qualifications

• Bachelor’s degree and five+ years in Salesforce product ownership, CRM strategy, Revenue Operations, Sales Operations, or related role.
• Demonstrated Salesforce expertise: accounts, contacts, leads, campaigns, opportunities, flows, validation rules, permissions, reporting, and data governance.
• Experience translating commercial problems into scalable process and technology solutions.
• Experience managing a product backlog in an Agile delivery environment.
• Strong facilitation, analytical, communication, prioritization, and problem-solving skills.
• Preferred: Salesforce Administrator, Business Analyst certifications; experience integrating Salesforce with HubSpot or other platforms.

Responsibilities

• Own Salesforce and commercial platforms roadmap and backlog, prioritizing by business value and data integrity.
• Diagnose processes, systems, and data challenges; propose scalable workflows and solutions.
• Lead functional solution design across Salesforce, HubSpot, Highspot, SAP, and analytics platforms.
• Translate solutions into process designs, user stories, data requirements, and acceptance criteria.
• Guide work through Agile delivery and approve capabilities; monitor adoption and data quality.
• Collaborate with Sales Enablement and business partners to drive change and improvements.

Skills

Salesforce ownership

CRM strategy

Revenue Operations

Sales Operations

Agile delivery

Facilitation

Analytical

Communication

Prioritization

Problem-solving

Education

Bachelor’s degree

Tools

Salesforce

HubSpot

Highspot

SAP

Power BI

Microsoft Fabric

Job description

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Commercial Platforms Product Owner

Date: Sep 14, 2026

Location: Spartanburg, SC, US, 29303

Company: Milliken and Company

Milliken & Company is a global manufacturing leaderwhose focus on materials science delivers tomorrow’s breakthroughs today. Fromindustry-leading molecules to sustainable innovations, Milliken creates products thatenhance people’s lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company harnesses a shared sense of integrity and excellence to positively impact the world for generations. Discover more about Milliken’s curious minds and inspired solutions at Milliken.com and on Facebook , Instagram and LinkedIn .

POSITION OVERVIEW

The Product Owner shapes how Milliken’s commercial processes, data, and technology work together across Salesforce and connected platforms, including HubSpot, Highspot, SAP, and business intelligence tools.

In this capacity, the Product Owner brings strong Salesforce expertise and a problem-solving mindset to commercial challenges. Rather than simply documenting requests, the Product Owner works with Sales, Marketing, Customer Experience, Sales Enablement, business leaders, and IT to diagnose needs, recommend scalable solutions, and guide capabilities from concept through delivery.

The role owns the commercial platforms roadmap, functional solution design, and product backlog. It does not set commercial strategy or develop software, but it owns the systems solutions required to execute commercial priorities consistently and at scale.

JOB RESPONSIBILITIES

Own the Salesforce and commercial platforms roadmap and backlog, prioritizing work based on business value, user impact, enterprise scalability, data integrity, and delivery dependencies.

Diagnose commercial process, system, and data challenges; recommend future-state workflows and solutions rather than simply documenting stakeholder requests.

Lead functional solution design across Salesforce, HubSpot, Highspot, SAP, and connected analytics platforms, ensuring processes and data flow effectively across systems.

Translate approved solutions into process designs, user stories, data requirements, acceptance criteria, and release priorities; guide work through Agile delivery and approve completed capabilities.

Monitor platform adoption, data quality, workflow effectiveness, and user feedback to identify improvement opportunities and support successful change with Sales Enablement and business partners.

QUALIFICATIONS - REQUIRED

Bachelor’s degree and five+ years of experience in Salesforce product ownership, CRM strategy, Revenue Operations, Sales Operations, commercial systems, or a related role.

Demonstrated Salesforce expertise, including accounts, contacts, leads, campaigns, opportunities, flows, validation rules, permissions, reporting, and data governance.

Experience translating commercial problems into scalable process and technology solutions, including evaluating standard functionality, configuration, integration, and customization options.

Experience managing a product backlog and partnering with business and IT teams in an Agile delivery environment.

Strong facilitation, analytical, communication, prioritization, and problem-solving skills.

QUALIFICATIONS - PREFERRED

Salesforce Administrator, Business Analyst, or related certification.

Experience integrating Salesforce with HubSpot or another marketing automation platform, including lead routing, lifecycle management, campaign attribution, and data synchronization.

Experience in a complex B2B, manufacturing, global, or multi-business-unit environment.

Familiarity with SAP, Power BI, Microsoft Fabric, AI-enabled workflows, or commercial data and reporting platforms.

The successful candidate will have strengths in the following:

Commercial needs are translated into clear, scalable platform solutions—not simply tickets.

Salesforce and connected platforms operate as a coordinated commercial ecosystem.

Platform decisions are made and documented without unnecessary delay or customization.

Data quality, process consistency, and user adoption improve over time.

The product roadmap is clearly tied to meaningful commercial outcomes.

#LI-DS1

Milliken is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, sex or gender (including pregnancy, childbirth or related medical condition, including but not limited to lactation), sexual orientation, gender identity or gender expression (including transgender status), ancestry, national origin, citizenship, age physical or mental disability, genetic information, marital status, veteran or military status or any other characteristic protected by applicable law.

To request a reasonable accommodation to complete a job application, pre-employment testing, a job interview, or to otherwise participate in the hiring process, please contact [e-mail].