Platform Product Manager - Tech Foundation (Remote)

CentralReach; United States; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Remote work

Job summary

CentralReach is seeking a Product Manager – Technical Foundation to connect shared services with product teams, prioritizing platform work and enabling scalable delivery in a regulated healthcare technology environment.

The role focuses on enabling technical teams, validating platform work, and ensuring smooth communication across teams. A strong communicator with technical fluency is essential to drive alignment and successful releases.

Qualifications

• 5+ years in a software product role, ideally with exposure to platform, infrastructure, or technical teams.
• Exceptional ability to translate technical concepts into clear communication for technical and non-technical stakeholders.
• Familiarity with cloud-native platforms (e.g., Kubernetes/EKS), APIs, databases, and data pipelines.

Responsibilities

• Cross-Team Alignment: Partner with shared services to understand priorities and ensure visibility into changes that impact product teams.
• Backlog Stewardship: Validate and prioritize platform-related work based on business and customer impact.
• Stakeholder Communication: Act as the communication hub—translating technical work into business impact and keeping product and engineering aligned.
• Release Planning: Identify dependencies and risks across teams to support proactive, conflict-free releases.
• Process Improvement: Establish and refine recurring communication patterns, dependency reviews, and retrospectives to surface issues earlier and improve delivery.
• Risk & Dependency Management: Spot conflicts, timing issues, or cross-service impacts and work with teams to resolve them.
• Documentation & Transparency: Ensure that shared services roadmaps, plans, and changes are clearly documented and accessible.
• Testing & QA Coordination: Work with QA and engineering to ensure testing accounts for platform dependencies and infrastructure changes.
• Relationship Building: Develop trust and collaboration with technical teams to enable efficient information flow and problem-solving.
• Define Success Metrics: Establish KPIs for the platform with a focus on productivity & efficiency.

Skills

Product management

Communication

Technical fluency

Kubernetes/EKS

APIs & databases

Data pipelines

Release management

Dependency management

Agile experience

Cross-functional collaboration

Tools

Kubernetes/EKS

APIs

Databases

Data pipelines

Job description

CentralReach is seeking a Product Manager – Technical Foundation to connect shared services with product teams, prioritizing platform work and enabling scalable delivery in a regulated healthcare technology environment.

The role focuses on enabling technical teams, validating platform work, and ensuring smooth communication across teams. A strong communicator with technical fluency is essential to drive alignment and successful releases.