Platform PM: AI-Driven Expert Routing & Scale

Intuit, Inc.

San Diego (CA)

On-site

USD 174,000 - 235,000

Full time

14 days+

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Job summary

Intuit, Inc. in San Diego, CA, is seeking an exceptional Platform Product Manager to lead the VEP platform strategy and roadmap, partnering with PD, architecture, and engineering to deliver scalable, enterprise-grade solutions.

You will own backlog grooming, prioritize initiatives, drive MVP-to-scale delivery, and ensure secure, high-availability integrations that empower thousands of users and partners across Intuit’s product portfolio.

Qualifications

Bachelor's degree in Engineering, Computer Science, or related field.
5+ years of product management or related experience.
Strong understanding of PM processes.
Experience in platform PM delivering enterprise-grade capabilities.
Technical depth in SaaS development and release pipelines.
Data-driven, metrics-focused approach.
AI integration experience desirable.
Collaborates effectively with customers and end-users.

Responsibilities

Craft a platform product strategy in collaboration with the product development (PD), and architecture teams starting from customer requirements and understanding business goals.
Build a short and long term platform vision and roadmap in collaboration with Architecture, PD, and partner team stakeholders.
Manage the product management process from backlog grooming, roadmapping, including initiative and feature prioritization, in collaboration with colleagues from engineering and architecture. Drive the roadmap and execution from MVP to significant scale.
Manage upstream and downstream dependency requests and timelines.
Create product requirement documents based on the strategy, dependencies, long-term vision and customer needs and review and refine it with the architecture and PD team.
Drive technology and functional maturity of reusable platform components.
Communicate and coordinate with the program management team.
Work closely with architects and engineers to design secure and high-scale solutions that are easy for internal teams to integrate and deploy.
Adopt a data driven approach in defining success metrics, prioritizing requirements, and communicating plan, progress and success.
Partner with program management to nail project execution and delivery by managing dependencies and plans across different services and teams.
Spend time with platform end-users to understand their pain points, gather insights on how we can solve big customer problems in a delightful way.