Platform Partnerships & Onboarding Lead

Apple, Inc.; New York (NY); On-site; USD 120,000 - 226,000; Full time

Benefits offered by this job

Medical and dental coverage

Employee stock purchase plan

Relocation support

Job summary

Apple, Inc. in New York City is seeking a Platform Program Manager for AMP Partner Operations to lead platform capability expansion across services partnerships.

You will bridge business strategy, technical integration, and partner execution, guiding global partners through onboarding and ensuring seamless adoption of new platform capabilities. You will coordinate with Business Development, Engineering, Product, QA, Legal, Marketing, and regional teams to refine onboarding processes, enable

Qualifications

• 8+ years in technical program or operations management for partner integrations and digital journeys.
• Experience with subscription lifecycles, recurring billing, and API-driven integrations.
• Proven ability to lead cross-functional workstreams across Engineering, Product, Business Development, Commerce/Billing, Legal/Privacy, and regional ops.

Responsibilities

• Own end-to-end lifecycle for new platform features and partner launches.
• Drive adoption of platform capabilities with partners and oversee rollout.
• Work with product and engineering to ensure operational readiness for novel bundling models and multi-country configurations.
• Define migration and sunset flows between partner-billed and Apple-direct models; define end-to-end requirements and validation flows.
• Lead production verification and testing strategy with QA and UAT teams; coordinate test accounts and allowlisting.
• Triage blockers and discrepancies impacting partner launches; resolve issues like localization, tax formatting, and signaling gaps.
• Oversee intake trackers and roadmaps; prioritize requests balancing partner velocity with platform health.
• Collaborate with regional teams and integrators to deliver onboarding playbooks and governance.

Skills

Cross-functional leadership

Analytical thinking

Communication

Program management

Education

BA/BS degree

Job description

Apple, Inc. in New York City is seeking a Platform Program Manager for AMP Partner Operations to lead platform capability expansion across services partnerships.

You will bridge business strategy, technical integration, and partner execution, guiding global partners through onboarding and ensuring seamless adoption of new platform capabilities. You will coordinate with Business Development, Engineering, Product, QA, Legal, Marketing, and regional teams to refine onboarding processes, enable