Platform Operations Specialist

Ingram Micro; South Dakota; On-site; USD 44,000 - 70,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Parental leave

401(k) plan with company match

Disability coverage (short/long term)

Life insurance

Wellbeing benefits

Job summary

Ingram Micro is a leading technology company driving the global IT ecosystem. The Platform Specialist will handle unique or complex transactions, address platform inquiries with speed, accuracy, and SLAs, and support order entry and platform adoption on Xvantage.

This role requires strong data skills, teamwork, and the ability to work independently in a high-volume environment. Two year college degree or equivalent experience (or high school diploma with 5 years of experience) is required.

Qualifications

• Maintains data integrity and improves business processes.
• Transacts on pre-sales, post-sales, and order management functions.
• Generates data quality reports and provides insights.

Responsibilities

• Maintains data integrity.
• Optimize business processes.
• Accurately transacts on pre-sales, post-sales, and order management functions.
• Generate data quality reports and metrics and provide insights.
• General support for the team.
• Adhere to fulfilling metric-based goals.
• Stay up to date on new processes and enhancements with internal and external tools.
• Support Vendor Operations.

Skills

Data integrity

Data analysis

Team collaboration

Independent worker

Attention to detail

Education

Two year college degree or equivalent experience

High School Diploma or equivalent

Tools

Outlook

Excel

Job description

Ingram Micro is a leading technology company driving the global IT ecosystem. The Platform Specialist will handle unique or complex transactions, address platform inquiries with speed, accuracy, and SLAs, and support order entry and platform adoption on Xvantage.

This role requires strong data skills, teamwork, and the ability to work independently in a high-volume environment. Two year college degree or equivalent experience (or high school diploma with 5 years of experience) is required.