Platform Monitoring & Observability Analyst

Apexon; Baltimore (MD); Remote; USD 90,000 - 150,000; Full time

Job summary

Apexon is seeking a Platform Monitoring & Observability Analyst to support the VA ICAM IOSS project, focusing on monitoring, logging, and alerting across ICAM platforms. The role emphasizes reliability, capacity planning, and performance trend analysis.

Responsibilities include delivering monthly availability reports and developing dashboards in Splunk to support operational stability, with a preference for candidates experienced in enterprise IT environments and security logging practices.

Qualifications

• Hands-on experience with Splunk for monitoring, logging and analysis.
• Knowledge of information and operations security logging practices.
• Experience with performance testing and performance trend analysis.
• Knowledge of incident response processes and troubleshooting.

Responsibilities

• Own and maintain monitoring, logging, and alerting capabilities across ICAM platforms.
• Use Splunk to monitor platform health, analyze logs, and identify operational issues.
• Prepare and deliver monthly availability reports.
• Analyze capacity utilization and performance trends to identify potential risks.

Skills

Splunk

Security logging

Performance testing

Incident response

Data analysis

Tools

Splunk dashboards

Job description

Platform Monitoring & Observability Analyst

Apexon is a digital first technology services firm specializing in accelerating business transformation and delivering human centric digital experiences. We help customers outperform their competition through speed, innovation, and technology.

Apexon brings together expertise in AI, analytics, application development, cloud, commerce, customer experience, data, DevOps, IoT, mobile, quality engineering, and UX, with deep experience across BFSI, healthcare, and life sciences. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon has a global presence across four continents.

We are hiring for a Platform Monitoring & Observability Analyst opportunity.

Role: Platform Monitoring & Observability Analyst

Location: Remote

Position: 1

Work Arrangement: Remote

Active Secret clearance is required.

Role Overview

We are seeking a Platform Monitoring & Observability Analyst to support the VA ICAM IOSS project, which aims to modernize the Department of Veterans Affairs' multi-vendor Identity, Credential, and Access Management (ICAM) environment. The analyst will manage monitoring, logging, and alerting capabilities across ICAM platforms, prepare monthly availability reports, and analyze capacity and performance trends to support platform reliability and operational stability.

Required Skills

• Hands‑on experience with Splunk for monitoring, logging, and analysis.
• Knowledge of information and operations security logging practices.
• Experience with performance testing and performance trend analysis.
• Knowledge of incident response processes and troubleshooting.
• Ability to analyze operational data and prepare availability reports.

Preferred Skills

• Experience monitoring enterprise identity management platforms.
• Experience developing dashboards, alerts, and operational reports in Splunk.
• Experience with capacity planning, availability tracking, and performance optimization.
• Experience supporting government or enterprise IT environments.

Key Responsibilities

• Own and maintain monitoring, logging, and alerting capabilities across ICAM platforms.
• Use Splunk to monitor platform health, analyze logs, and identify operational issues.
• Prepare and deliver monthly availability reports.
• Analyze capacity utilization and performance trends to identify potential risks.