Platform Integration & Reliability Engineer

Charles Schwab Corporation; Southlake (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Charles Schwab Corporation in Texas is seeking a Software Integration Support Engineer to ensure reliability, stability, and availability of critical technology platforms across applications, infrastructure, and databases.

You will work across Agile teams to resolve incidents, analyze issues under pressure, and implement improvements in monitoring, automation, and observability to protect client outcomes and business continuity.

Qualifications

• 3+ years of experience supporting deployment, operations, and production support for business-critical applications.
• Experience with enterprise integration tech (Informatica, Control-M, Oracle PL/SQL, APIs).
• Proven ability to troubleshoot production issues across applications, systems, and infrastructure.
• Knowledge of application, database, and network layers.
• Experience with monitoring/observability tools (e.g., Splunk).
• Familiarity with IT service management processes (Incident, Problem, Change, RCA).
• Experience with CI/CD tools (Bitbucket, Bamboo, GitHub).
• Strong customer focus and communication skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to collaborate across technical and business teams.

Responsibilities

• Ensure reliability, stability, and availability of enterprise platforms.
• Lead incident resolution and troubleshoot production issues.
• Partner with developers, infrastructure, and business stakeholders.
• Improve system health, observability, and automation.
• Support deployments and continuous delivery practices.

Skills

Analytical thinking

Troubleshooting

Customer focus

Communication skills

Cross-functional collaboration

Prioritization under pressure

Education

Bachelor's degree in computer science or related field

Tools

Informatica

Control-M

Oracle PL/SQL

APIs

Splunk

CI/CD (Bitbucket)

Bamboo

GitHub

Job description

Charles Schwab Corporation in Texas is seeking a Software Integration Support Engineer to ensure reliability, stability, and availability of critical technology platforms across applications, infrastructure, and databases.

You will work across Agile teams to resolve incidents, analyze issues under pressure, and implement improvements in monitoring, automation, and observability to protect client outcomes and business continuity.