Platform Experience Associate — Wealth Tech & Reporting

NewEdge Wealth, LLC

New York (NY)

Hybrid

USD 100,000 - 120,000

Full time

13 hours ago
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Job summary

NewEdge Wealth LLC. is seeking a Platform Experience Associate to administer and enhance the Addepar platform, manage user access, permissions, and data configuration, and support end-client workflows.

You will collaborate with Product Management, Compliance, Operations, and advisory teams to improve reporting reliability and platform governance. The role emphasizes onboarding, documentation, and scalable processes, with a focus on providing timely, service-oriented support to Home Office,

Qualifications

  • 2+ years of experience working with Addepar.
  • 4+ years of professional experience in financial technology, or equivalent education/background.
  • Salesforce experience is a plus.
  • Demonstrated understanding of wealth management, portfolio reporting, investment operations, or related financial services workflows.

Responsibilities

  • Platform User Access & Role Permissions management.
  • Database configuration, platform data maintenance, and data quality checks.
  • End Client, Advisor & Internal User support and issue resolution.
  • Input regarding Salesforce and other vendor integrations.
  • User provisioning, deactivation, access reviews, and permission updates.
  • Produce documentation and support materials for Learning Hub and end-user enablement.

Skills

Addepar experience
Wealth management knowledge
End-user support

Education

Bachelor's degree or equivalent in related field

Tools

Salesforce

Job description

NewEdge Wealth LLC. is seeking a Platform Experience Associate to administer and enhance the Addepar platform, manage user access, permissions, and data configuration, and support end-client workflows.

You will collaborate with Product Management, Compliance, Operations, and advisory teams to improve reporting reliability and platform governance. The role emphasizes onboarding, documentation, and scalable processes, with a focus on providing timely, service-oriented support to Home Office,

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