Platform Engineering Leader – Salesforce

Jobtailor

Iowa (LA)

On-site

USD 150,000 - 210,000

Full time

3 days ago

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Job summary

Jobtailor seeks a seasoned Salesforce Platform Administrator leader to define and execute the platform strategy, drive end-to-end initiatives, and ensure security, data privacy, and compliance across enterprise environments.

You will mentor a team of Platform Administrators, manage releases, coordinate with IAM, and collaborate with product and engineering teams to deliver on the roadmap with a DevOps and continuous delivery mindset.

Qualifications

Bachelor's degree in Information Systems or related field.
Strong communication and collaboration skills across internal & external stakeholders.
Experience leading enterprise platform initiatives in regulated environments.
Proven ability to drive security, data privacy, and compliance in large-scale platforms.
Hands-on Salesforce configuration, upgrades, and release cycles.

Responsibilities

Lead, mentor, and grow a team of Platform Administrators.
Own end-to-end delivery of Salesforce platform initiatives.
Define and execute the platform strategy and roadmap.
Review, plan, and communicate major releases.
Collaborate with IAM for access management and security controls.
Partner with Product Owners and cross-functional teams to translate business needs into technical solutions.

Skills

Interpersonal Communication

Stakeholder Management

Technical Leadership

Agile/Scrum Methodologies

Problem Solving

Regulated Environments Knowledge

Strategic Planning

Education

Bachelor's degree in Information Systems or related field

Tools

Git Workflows

VS Code

Open Finance Platforms

Salesforce

Job description

Lead, mentor, and grow a team of Platform Administrators
Conduct regular 1:1s, performance reviews, and career development planning
Advocate for team priorities within the broader engineering and product organization
Recruit and retain top talent
Promote a DevOps mindset and continuous delivery culture
Define and execute the Salesforce platform administration strategy and roadmap
Drive platform adoption, optimization, simplification, and technical debt reduction
Evaluate new platform capabilities and recommend business use cases
Own end-to-end delivery of enterprise and Salesforce platform initiatives
Review, plan, and communicate Salesforce major releases
Track financial-industry platform capabilities, releases, and ecosystem trends
Drive innovation through new enterprise platform features, tools, and integrations
Ensure security, data privacy, and regulatory compliance
Participate in Solution Review and Architecture Review Forums
Own end-to-end administration of enterprise/Salesforce platforms
Establish controls for privileged access and segregation of duties
Oversee licenses, profiles, permission sets, roles, sharing, security, data quality, workflows, reports, dashboards, and configurations
Partner with IAM to automate user access management
Evaluate third-party packages with vendors and business stakeholders
Implement logging, monitor system performance, availability, and usage, and optimize performance
Collaborate with engineering and business teams on customizations, workflows, and integrations
Maintain platform documentation, configuration standards, and change logs
Partner with vendors and internal stakeholders on support escalations, roadmap planning, and feature adoption
Troubleshoot and resolve enterprise platform issues
Provide OpenAPI Specifications for external integration teams
Collaborate on data modeling, access, and integration concerns
Support functional and non-functional testing teams
Partner with Product Owners and cross-functional teams to translate business needs into technical solutions
Participate in agile ceremonies including sprint planning, demos, grooming, and standups
Contribute to design discussions, solution reviews, process improvements, cross-team dependencies, and Agile Release Train planning

Requirements

Candidates must possess exceptional interpersonal skills to communicate effectively with internal & external resources, clients, and third parties
Strong negotiation and collaboration skills and ability to develop and manage stakeholder expectations
Exceptional communication skills (both verbal and written)
Ability to work independently and in a team-oriented, collaborative environment
Ability to create inclusive team environments that foster trust and a sense of empowerment
Ability to effectively prioritize and execute tasks in a high-pressure environment and communicate shifts in prioritization
Ability to adapt to shifting business priorities, demands, and timelines through analytical and problem-solving capabilities
Strong multitasking, organizational, and analytical skills
Strong business and technical knowledge of the product area
Systems-oriented, self-motivated learner comfortable with new tools
Entrepreneurial attitude and ability to thrive in a fast-paced work environment
Demonstrated self-starter who is goal-oriented, a critical thinker, and a creative problem solver
Strong sense of urgency and follow-through
Bachelor’s degree in Information Systems or related field
8+ years of experience in Enterprise/Salesforce Platform Administration or Systems Engineering
5+ years of technical leadership and people management preferred
Expertise in hands-on Salesforce platform configuration, upgrades, and release cycles
Experience with Enterprise Platforms such as Open Finance Platforms, Fiserv and/or other Financial Platforms/Salesforce
Experience working in regulated environments
Git workflows, pull request reviews, and merge conflict resolution
Agile/Scrum methodologies; SAFe experience preferred
Middleware and cross-platform integration patterns
Evaluating third-party Salesforce solutions/packages
Advanced knowledge of Microsoft Office and VS Code
Must be authorized to work for any employer in the U.S.; employment visa sponsorship is unavailable

Demonstrates expertise in Salesforce Platform Administration, including configuration, upgrades, and release cycles, while fostering a collaborative team environment and driving platform optimization and compliance. Proven ability to lead technical initiatives, manage stakeholder expectations, and adapt to shifting business priorities.

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