Platform Engineer (Level 2)

Kaizen Approach, Inc.; Maryland; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Premium healthcare

401(k) with profit sharing

4 weeks of PTO

Paid training

11 holidays

Job summary

Kaizen Approach, Inc. is seeking a Platform Engineer (Level 2) in Maryland to support enterprise hosting environments and eVDI systems. The role involves configuring and maintaining systems, providing technical support, and collaborating with engineers. Applicants must have a Bachelor’s degree and significant experience in relevant environments, along with a TS/SCI clearance. Benefits include premium healthcare, 401(k) with profit sharing, and generous PTO.

Qualifications

• Experience implementing, integrating, and maintaining systems within Citrix, Windows, UNIX, and Linux environments.
• Experience performing software scripting and configuration management for enterprise hosting platforms.
• Experience troubleshooting eVDI performance and connectivity issues.
• Ability to provide Tier 2 and Tier 3 support for enterprise users.
• Experience collaborating with engineering teams to integrate applications in virtual environments.
• Experience conducting system performance analysis and capacity planning.
• Experience implementing load balancing and VPN solutions.
• Active TS/SCI clearance with full-scope polygraph.

Responsibilities

• Configure, integrate, and maintain virtual and physical systems.
• Collaborate with engineers, database administrators, and network specialists.
• Ensure reliable service delivery and system optimization.
• Support stability and scalability of critical infrastructure.

Skills

Citrix experience

Windows environment

UNIX experience

Linux environment

Software scripting

Troubleshooting eVDI

Technical support

System performance analysis

Network solutions implementation

Education

Bachelor’s degree in Computer Engineering, Computer Science, or related discipline

DoD 8570 IAT Level I or higher certification

Job description

Position Overview

Kaizen Approach is currently seeking a Platform Engineer (Level 2) to support enterprise hosting environments and enhanced Virtual Desktop Infrastructure (eVDI) systems within a secure federal environment. In this role, you will configure, integrate, and maintain virtual and physical systems that enable mission‑critical operations. You will collaborate with engineers, database administrators, and network specialists to ensure reliable service delivery, system optimization, and seamless user access across classified networks. This position directly supports the stability and scalability of critical infrastructure supporting national security missions.

Requirements

• Must have experience implementing, integrating, and maintaining systems within Citrix, Windows, UNIX, and Linux environments.
• Must have experience performing software scripting, provisioning, and configuration management to support enterprise hosting platforms.
• Must have experience troubleshooting complex issues related to eVDI performance, connectivity, and configuration.
• Must be able to provide Tier 2 and Tier 3 support for enterprise Citrix users and back‑end systems.
• Must have experience collaborating with cross‑functional engineering teams to integrate applications into enterprise virtual environments.
• Must have experience conducting system performance analysis, capacity planning, and optimization activities.
• Must have experience implementing network solutions such as load balancing, VPNs, and network address translation (NAT) where appropriate.
• Must have a Bachelor’s degree in Computer Engineering, Computer Science, or a related discipline and ten (10) years of relevant experience. Four (4) additional years of Platform Engineering experience may substitute for a degree.
• Must possess DoD 8570 Information Assurance Technical (IAT) Level I or higher certification.
• Active TS/SCI clearance with full‑scope polygraph required.

Salary Range

A variety of factors can impact the final salary offered, including, but not limited to, geographic location, Federal Government contract labor categories and wage rates, relevant work experience, specialized skills and competencies, education, and certifications.

About Kaizen Approach

At Kaizen Approach, we truly care about our team, offering flexibility for a balanced life, competitive compensation, and a robust benefits package that supports you and your family. We prioritize well‑being with premium healthcare, financial and family support, retirement planning, and ongoing learning. With 4 weeks of PTO, 11 holidays, a 401(k) with profit sharing, and paid training, we are committed to your growth and happiness — both at work and beyond.

Kaizen Approach is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other protected characteristic.