Platform & Developer Experience Director

1X; San Carlos (CA); On-site; USD 225,000 - 275,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

Generous paid time off, holidays, and 

401(k) plan with company match

Flexible Spending Accounts (FSA)

Commuter benefits

Disability and life insurance

Employee Assistance Program (EAP)

Onsite snacks and catered lunches

Job summary

1X in San Carlos, CA is seeking a seasoned product leader to own the 1X developer platform experience end to end, guiding customers through APIs and services as we roll out updates. You’ll inherit in-development APIs and balance competing priorities with a deep empathy for both commercial and consumer users.

You will set a clear platform strategy, build a prioritized roadmap, and work with partnerships to anticipate needs for long-term growth.

Qualifications

• 10+ years in product management, owning a platform product end to end.
• Proven track record building developer or infrastructure platforms used by external customers.
• Ability to lead and develop product managers as a Group PM, Director, or product lead.
• Experience improving APIs with active customer use.
• Ability to set and defend a prioritized roadmap grounded in customer outcomes.
• Experience in engineering or design before moving into product management.
• Exposure to hardware and software products shipped together.
• Familiarity with products serving small and medium businesses.
• Experience founding or building a company from early stage.

Responsibilities

• Own platform product strategy and deliver a clear, prioritized roadmap that answers why a thing matters, not just what ships next.
• Drive measurable gains in customer confidence and platform adoption, so customers succeed on the platform rather than working around it.
• Work closely with our partnerships team to understand customers, both commercial and consumer, and anticipate customer needs in long-term roadmaps.
• Lead API improvement while customers actively depend on the product, designing platform APIs that stay reliable for the long term without versioning or breaking customer software.
• Simplify the platform experience by making complex technology feel obvious, reducing friction, and creating secure, intuitive paths through the product.
• Build and develop the product management team, mentoring product managers and raising the standard for product documentation and written communication.
• Drive focus across competing priorities, resolving tradeoffs inside the team rather than escalating them to the executive team.

Skills

Platform product ownership

API design

Team leadership

Strategic planning

Documentation writing

Job description

1X in San Carlos, CA is seeking a seasoned product leader to own the 1X developer platform experience end to end, guiding customers through APIs and services as we roll out updates. You’ll inherit in-development APIs and balance competing priorities with a deep empathy for both commercial and consumer users.

You will set a clear platform strategy, build a prioritized roadmap, and work with partnerships to anticipate needs for long-term growth.